Hcs Systems Administrator Senior - It End User Support

HCS SYSTEMS ADMINISTRATOR SENIOR - IT END USER SUPPORTJob ID: INF00376Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Job DescriptionThis position may involve

support of various hospitals and health care systems within the UNC Health Care

System, but will be employed by Rex Hospital, Inc. (this includes, but is not

limited to, for purposes of payroll, health benefits, retirement options, and

applicable policies)HCS System Administrator Senior will have a minimum of 4 years’ experience with

Image management and Software Packaging/Deployment best practices in a

Microsoft System Center Configuration Manager (SCCM) environment.Responsibilities:

Building

and maintaining standard desktop images such that they meet customer,

technical, and Information Security requirements- including but not

limited to application, driver, and bios version control.

Building,

deploying, and maintaining software packages to HealthCare

System endpoints. These packages may be built/deployed as part

of standard operating procedures for version control, or may be done

urgently during non-business hours to mitigate risks posed by

exploits.

The

HCS System Administrator Senior will work with vendors to understand

timelines and impacts of new hardware platforms, and application owners to

coordinate testing of standard applications on new operating

systems.

Candidate will also help

optimize interface between SCCM and ITSM tool and build SCCM reports for

leadership consumption. Microsoft SCCM Certification preferred.Experience in some or

all of the following is also preferred:

Active

Directory, Group Policy

TCP/IP,

DNS, DHCP

Virtual

Desktop Infrastructure

Additional enterprise technologies

such as: remote endpoint management, antivirus, data encryption

tools, and scripting.

Candidate should have

excellent communication and troubleshooting skills, experience working in a

clinical environment, and be capable of lifting 50 lbs. May be

responsible for providing direction to colleagues in areas of subject matter

expertise.Candidate may also be part of an on call

rotation that may include onsite service during evenings, nights, weekends and

holidays.QualificationsEducation

Requirements:Bachelor’s

degree in Computer Science, Information Systems Management or related field (or

equivalent combination of education, training and experience).Licensure/Certification

Requirements:No

licensure or certification required.Professional

Experience Requirements:If

a Bachelor's degree: Five (5) years of direct experience.If

an Associate's degree: Nine (9) years of direct experience.If

a High School diploma or GED: Thirteen (13) years of direct experience.Knowledge,

Skills, and Abilities Requirements:Excellent

analytical and communication skills. Ability to work well in a team environment.

Demonstrated ability to successfully manage multiple tasks simultaneously.

Highly responsive to internal customers.Primary Location: Morrisville, North Carolina, United StatesDepartment: SHRD-71310-IT END USER SUPPORTShift: Day Job