It Specialist (policy and Plans)

IT SPECIALIST (POLICY AND PLANS)Executive Office of the PresidentOffice of AdministrationOffice of the Chief Information Officer, Program Management and Operations OfficeOverview

##### Open & closing dates

10/18/2019 to 10/31/2019

##### Service

Competitive

##### Pay scale & grade

GS 11 - 12

##### Salary

$69,581 to $108,422 per year

##### Appointment type

Permanent

##### Work schedule

Full-TimeLocation1 vacancy in the following location:-Washington, DCRelocation expenses reimbursedNoTelework eligibleYes as determined by agency policy- DutiesSummaryThis position is located in the Executive Office of the President,

Office of Administration, Office of the Chief Information Officer,

Program Management and Operations Office, Business Operations

Division, Program Management Office Branch.Promotion to the next highest grade level is neither guaranteed nor

implied.Learn more about this agencyResponsibilitiesAs a IT SPECIALIST (POLICY AND PLANS), GS-2210-11/12, your typical

work assignments may include the following:

Serve as an IT Business Requirements Analyst responsible for

acquisition of services (automation, telecommunications, visual

information, records management, printing, and publications).

Develop short and long term project plans to support business

requirements.

Implement process improvements concepts and practices while

evaluating effective system design methodologies and benchmarks

best practices from industry and other government organizations.

Prepare end user documentation/manuals, cheat sheets and

how-to-guides for users and client presentations.

Prepare and deliver presentations to senior level managers and

executives to provide expert technical advice and guidance on

complex/controversial IT issues.

Travel RequiredOccasional travel - You may be expected to travel for this position.Supervisory statusNoPromotion Potential13

#### Job family (Series)

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- RequirementsConditions of Employment

Must be a U.S. citizen or national

Selective Service registration is required if you are a male

born after December 31, 1959.

Subject to pre-employment and random drug tests.

Must participate in the direct deposit pay program.

New employees to the Executive Office of the President will be

required to successfully pass the E-Verify employment

verification check. To learn more about E-Verify, including your

rights and responsibilities, visit www.dhs.gov/E-Verify/.

May be required to successfully complete a one year probationary

period.

You will be required to obtain and maintain an interim and/or

final security clearance prior to entrance on duty. Failure to

obtain and maintain the required level of clearance may result

in the withdrawal of a job offer or removal.

Must be determined suitable for federal employment.

QualificationsMINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the

qualification requirements outlined below to be considered minimally

qualified for this position. The qualification requirements are in

accordance with the OPM Qualification Standards.ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS

ANNOUNCEMENT.SPECIALIZED EXPERIENCE: Applicants must have a minimum of one

year of specialized experience at a level of difficulty and

responsibility comparable to the next lower grade or comparable pay

band in the Federal service or equivalent experience in the private

sector.You may qualify at the GS-11 level, if you fulfill the following

qualification requirement:One year of specialized experience

equivalent to the GS-09 grade level in the Federal service or

equivalent experience in the private sector that demonstrates

knowledge of IT business development strategies to assist in the

identification and specifications of IT business requirements for

new or enhanced systems or system specifications. Specialized

experience must include: 1) Application of IT principles, concepts,

methods, standards, and practices to assist with the development and

interpretation of policies, procedures, and strategies governing the

planning and delivery of IT services; 2) Provide technical advice,

guidance, and recommendations to management and other technical

specialists on critical IT issues; and 3) Application of

interrelationships within IT architecture, emerging technologies and

impact on business processes, IT security concepts, and project

management principles.

OR

possess a Ph.D. or equivalent doctoral degree, 3 full years of

progressively higher level graduate education leading to such a

degree or a LL.M. if related

OR

a combination of graduate level education and specialized

experience.You may qualify at the GS-12 level, if you fulfill the following

qualification requirement:One year of specialized experience

equivalent to the GS-11 grade level in the Federal service or

equivalent experience in the private sector that demonstrates an

advanced knowledge of IT business development strategies to assist

in the identification and specifications of IT business requirements

for new or enhanced systems or system specifications. Specialized

experience must include: 1) Application of IT principles, concepts,

methods, standards, and practices to develop and interpret policies,

procedures, and strategies governing the planning and delivery of IT

services; 2) Provide expert technical advice, guidance, and

recommendations to management and other technical specialists on

critical IT issues; 3) Application of interrelationships within IT

architecture, emerging technologies and impact on business

processes, IT security concepts, and project management principles;

and 4) Assistance with the selection and acquisition of automated

information systems, products and services for research, analysis,

and evaluation of software/hardware systems.In addition to the specialized experience individuals must have

IT-related experience demonstrating each of the four competencies

listed below:

1. Attention to Detail - Meticulous; thoroughly reviews and

proos various IT related data/information; dedicates focus to

accomplish tasks that are complete, precise, and accurate to a given

IT situation.

2. Customer Service - Works with clients and customers (that is,

any individuals who use or receive IT services or IT products that

your work unit produces, including the general public, individuals

who work in the agency, other agencies, or organizations outside the

Government) to assess IT needs, provide expert technical information

or assistance, resolve fairly complex or non-routine problems, or

satisfy expectations; knowledge of available products and services;

committed to providing quality IT products and services.

3. Communication - Expresses technical information (for example,

ideas or facts) to individuals or groups effectively, taking into

account the audience and nature of the information (for example,

technical, sensitive, controversial); makes clear and convincing

presentations; listens to others, recognizes potential

miscommunication, attends to nonverbal cues, and responds

appropriately.

4. Problem Solving - Identifies IT related problems using a

variety of materials or sources; gathers and applies technical

information to determine accuracy and relevance to moderately

complex problems; uses sound judgment to generate and evaluate

alternatives; makes decisions or recommendations that influence IT

policies or programs and applies new developments to previously

unresolved problems.Experience refers to paid and unpaid experience, including volunteer

work done through National Service program (e.g., Peace Corps,

AmeriCorps) and other organizations (e.g., professional;

philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and

skills and can provide valuable training and experience that

translates directly to paid employment. You will receive credit for

all qualifying experience, including volunteer experience.EducationIf you are using education to meet all or part of the qualification

requirements, you must submit a copy of your transcripts.Education completed in foreign colleges or universities may be used

to meet the qualification requirements if the applicant can provide

documentation indicating that the foreign education is comparable to

that received in an accredited educational institution in the United

States. It is the responsibility of the applicant to provide such

evidence when applying for further information, visit:

http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.htmlAdditional informationNotice: More than one selection may be made within 90 days of

the issuance of the certificate, if additional vacancies

occur.A tentative offer of employment will be rescinded if the selectee

fails to meet the pre-employment requirements.Veterans Employment Opportunity Act (VEOA): To be eligible for a

VEOA appointment under Merit Promotion procedures, you must be a

preference eligible or a Veteran separated after 3 years or more of

continuous active service performed under honorable conditions.Active Duty Military Members MAY apply under this announcement due

to the Veterans Opportunity to Work (VOW) Act. You must submit a

certification of expected discharge or release from active duty

under honorable conditions along with your application for Federal

employment. A certification is a document from the armed forces that

certifies the service member is expected to be discharged or

released from active duty service in the armed forces under

honorable conditions not later than 120 days from the date of

application. If selected, appointment eligibility requirements must

be met prior to the effective date of appointment.Males born after 12-31-59 must be registered or exempt from

Selective Service (see

https://www.sss.gov/RegVer/wfRegistration.aspx).Interagency Career Transition Assistance Programs & Career

Transition Assistance Programs: These programs apply to employees

who have been involuntarily separated from a Federal service

position within the competitive service or Federal service employees

whose positions have been deemed surplus or no longer needed. To

receive selection priority for this position, you must: (1) meet

CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for

the position with a score of 85 or above; and, (3) submit the

appropriate documentation to support your CTAP or ICTAP eligibility.

For more information visit:

http://www.opm.gov/rif/employeeguides/careertransition.asp. For

more information about ICTAP eligibility please review the following

link:

https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/Equal Employment Opportunity (EEO) Policy Statement:

http://www.eeoc.gov/federal/index.cfmEmployment Information Resources - Resource Center:

https://help.usajobs.gov/index.php/MainPageNon-competitive Appointment Authorities: For more information on

non-competitive appointment authority eligibility requirements:

Person with Disabilities - Schedule A

Special Hiring Authorities for Veterans

Special Hiring Authorities for Certain Military Spouses

Other Special Appointment Authorities

If you are unable to apply online or need to fax a document you do

not have in electronic form, view the following link for information

regarding an Alternative Application.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the

qualifications above.You will be evaluated for this job based on how well you meet the

qualifications above.In order to qualify for this position, your resume must provide

sufficient experience and/or education, knowledge, skills, and

abilities to perform the duties of the specific position for which

you are being considered. Your resume is the key means we have for

evaluating your skills, knowledge, and abilities as they relate to

this position. Therefore, we encourage you to be clear and specific

when describing your experience.When the application process is complete, we will review your resume

to ensure you meet the hiring eligibility and qualification

requirements listed in this announcement. You will be rated based on

the information provided in your resume and responses to the

Occupational Questionnaire, along with your supporting documentation

to determine your ability to demonstrate the following

competencies:Customer Service, Project Management, and Strategic ThinkingYou should list any relevant performance appraisals and incentive

awards in your resume as that information may be taken into

consideration during the selection process. If selected, you may be

required to provide supporting documentation.If after reviewing your resume and supporting documentation, a

determination is made that you inflated your qualifications and/or

experience, your score may be adjusted to more accurately reflect

your abilities or you may be found ineligible/not qualified.The Category Rating process does not add veterans' preference

points or apply the "rule of three" but protects the rights of

Veterans by placing them ahead of non-preference eligibles within

each quality category. Veterans' preference eligibles who meet the

minimum qualification requirements and who have a compensable

service-connected disability of at least 10 percent will be listed

in the highest quality category(except in the case of scientific or

professional positions at the GS-09 level or higher).Please follow all instructions carefully. Errors or omissions may

affect your rating or consideration for employment.All eligibility, qualifications, and time-in-grade requirements must

be met by the closing date of this announcement.Background checks and security clearanceSecurity clearanceSensitive Compartmented InformationDrug test requiredYesPosition sensitivity and riskSpecial-Sensitive (SS)/High RiskTrust determination processCredentialing- Required DocumentsTo apply for this position, you must submit a complete Application

Package which includes:

1. Your résumé showing work schedule, hours worked per week,

dates of employment and duties performed

2. Other supporting documents:

Cover Letter, optional

Most recent SF-50, "Notification of Personnel Action" showing

you are/were in the competitive service and the highest grade or

promotion potential held (if applying as a status candidate with

current or former Federal Service). Please do not submit an

Award SF-50 as it does not identify all the required information

needed for eligibility verification.

DD-214, SF-15 Form and VA letter, or certification of expected

discharge or release from active duty from Veterans for

consideration under Veteran hiring authorities. DD-214 must be a

Member 4 or Service 2 copy which reflects the type of

discharge/character of service.

College transcript(s) only if the position has an education

requirement or if you are utilizing education as part of your

qualifications.

Most recent Performance Appraisal, if applicable.

Non-competitive appointment authority documentation, if

applicable.

Career Transition Assistant Program/Interagency Career

Transition Assistance Program Documentation, if applicable (e.g.

Certification of Expected Separation, Reduction-In-Force

Separation Notice, or Notice of Proposed Removal; SF-50 that

documents the RIF separation action; and most recent performance

appraisal.)

A COMPLETE RESUME IS REQUIRED. Your resume must show relevant

experience (cover letter optional) where you worked, job title,

duties and accomplishments, employer's name and address,

supervisor's name and phone number, starting and end dates (Mo/Yr),

hours per week & salary. If you are a current Federal employee or

previous Federal employee, please ensure you provide the pay plan,

series and grade level i.e. GS-0201-09.

Note: If you upload more than one resume, the last resume received

will be the one utilized for consideration.YOU ARE REQUIRED TO DOCUMENT IN YOUR APPLICATION PACKAGE EVIDENCE

THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. You are

strongly encouraged to upload any applicable documents with your

application package.ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION

AND EXPERIENCE? You must provide sufficient documentation of your

education in your resume. You must provide a copy of transcripts or

degrees in your application package if you are utilizing education

as your part of your qualification or if the position has a positive

education requirement. It is also acceptable to document your

applicable course listing in your resume (course number, credits

earned, etc). Education must be accredited by an accrediting

institution recognized by the U.S. Department of Education in order

for it to be credited towards qualifications. Therefore, provide

only the attendance and/or degrees from schools accredited by

accrediting institutions recognized by the U.S. Department of

Education. Applicants can verify accreditation at the following

website: http://www.ed.gov/admins/finaid/accred/index.html. All

education claimed by applicants will be verified by the appointing

agency accordingly.ARE YOU CLAIMING SOLE SURVIVORSHIP PREFERENCE OR 5-POINT VETERANS'

PREFERENCE? You are required to provide legible copy/copies of the

following: DD-214 (member 4 copy), "Certificate of Release or

Discharge from Active Duty," showing all dates of service, as well

as character of service (Honorable, General, etc.) or Statement of

Service/Proof of Service (in lieu of a DD-214) from your command or

local Personnel Support Detachment (PSD). The Statement of

Service/Proof of Service must provide all dates of service, the

expected date of discharge and anticipated character of service

(Honorable, General, etc.).Disabled veterans, veterans, widows, spouses or the parents of a

veteran, who are eligible for 10-point veterans' preference must

provide legible copies of the following: Applicable supporting

documents as noted on Standard Form-15 (SF-15). To obtain a copy of

SF-15, go to http://www.opm.gov/forms/pdffill/SF15.pdf.Active Duty Service Members are required to submit a statement of

service printed on command letterhead and signed by the command. The

statement of service must provide the branch of service, rate/rank,

all dates of service, the expected date of discharge and anticipated

character of service (Honorable, General, etc.).Documents submitted as part of the application package, to include

supplemental documents, may be shared beyond the Human Resources

Office. Some supplemental documents contain personal information

such as SSN and DOB and some documents such as military orders and

marriage certificates may contain personal information for someone

other than you. You may sanitize these documents to remove said

personal information before you submit your application.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution

recognized by the U.S. Department of Education in order for it to be

credited towards qualifications. Therefore, provide only the

attendance and/or degrees from schools accredited by accrediting

institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this

vacancy announcement may result in an ineligible rating or may

affect the overall rating.- BenefitsReview our benefits- How to ApplyTo apply for this position, you must complete the online application

and submit the documentation specified in the Required Documents

section below. The complete application package must be submitted by

11:59 PM (EST) on the closing date of the announcement to receive

consideration.

To begin, click Apply to access the online application. You

will need to be logged into your USAJOBS account to apply. If

you do not have a USAJOBS account, you will need to create one

before beginning the application.

Follow the prompts to select your résumé and/or other supporting

documents to be included with your application package. You will

have the opportunity to upload additional documents to include

in your application before it is submitted. Your uploaded

documents may take several hours to clear the virus scan

process.

After acknowledging you have reviewed your application package,

complete the Include Personal Information section as you deem

appropriate and click to continue with the application process.

You will be taken to the online application which you must

complete in order to apply for the position. Complete the online

application, verify the required documentation is included with

your application package, and submit the application.

To verify the status of your application, log into your USAJOBS

account(https://my.usajobs.gov/Account/Login), all of your

applications will appear on the Welcome screen. The Application

Status will appear along with the date your application was last

updated. For information on what each Application Status means,

visit: https://www.usajobs.gov/Help/how-to/application/status/.It is applicant's responsibility to verify that information entered

and uploaded, (i.e., resume, veteran's documentation, completed

assessment, and SF-50's) is received and accurate. Human Resources

will not modify or change any part of your application. If a

document is not in legible format, applicant will not be able to

view it in Application Manager which means applicant must again

upload or fax the documentation by the closing date of this

announcement.Application packages will NOT be accepted via mail or e-mail. All

resumes/applications received at the addresses listed in the Contact

Information or Agency Information will be destroyed and will not be

considered for this vacancy announcement.Click the following link to view and print the occupational

questionnaire

https://apply.usastaffing.gov/ViewQuestionnaire/10629731.Agency contact informationClient Services EOP - [email protected] of Administration

725 17th Street

Washington, DC 20503

USLearn more about this agencyNext stepsWhen the application process is complete, you will receive a

confirmation notification by email and your application will be

reviewed to determine if you meet the hiring eligibility and

qualification requirements for which you requested consideration.

You will be rated based on the information provided in your resume

and responses to the questionnaire, along with your supporting

documentation to determine your level of knowledge, skill, and

ability related to the job requirements. After the qualification

determinations are complete, you will receive another notification

regarding the status of your application.Only Best Qualified applicants will be referred to the hiring

manager. The hiring manager may choose to conduct interviews. Once

the selection is made, a tentative job offer will be sent to the

selectee. A security background investigation and drug screening

will be conducted at that time. If the drug screening is negative

and security background is cleared, then a formal job offer will be

extended to candidate. Application statuses will be updated once a

formal job offer has been extended.- Fair & TransparentThe Federal hiring process is setup to be fair and transparent.

Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on

the basis of race, color, religion, sex (including pregnancy and

gender identity), national origin, political affiliation, sexual

orientation, marital status, disability, genetic information, age,

membership in an employee organization, retaliation, parental

status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job

applicants

Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants

with disabilities where appropriate. Applicants requiring reasonable

accommodation for any part of the application process should follow

the instructions in the job opportunity announcement. For any part

of the remaining hiring process, applicants should contact the

hiring agency directly. Determinations on requests for reasonable

accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work

environment, or the way things are usually done that enables an

individual with a disability to apply for a job, perform job duties

or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide

reasonable accommodations when:

An applicant with a disability needs an accommodation to have an

equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform

the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive

equal access to benefits, such as details, training, and

office-sponsored events.

You can request a reasonable accommodation at any time during the

application or hiring process or while on the job. Requests are

considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations

or how to contact an agency.Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to

apply, visit www.usajobs.gov/GetJob/ViewDetails/548944300. Only resumes

submitted according to the instructions on the job announcement listed

at www.usajobs.gov will be considered.