Vacancy caducado!
We are looking for a talented Real Estate Operations Manager to support John Solaegui and the Haven Group, a top producing real estate team at Compass Real Estate in San Francisco. Our ideal candidate will be expected to take the reigns and manage up! Join an innovative, groundbreaking, cutting edge team that’s constantly evolving and expanding.
Candidates with prior experience in real estate sales, escrow operations, transaction coordination and junior agents who are looking to get out of sales are encouraged to apply. Please read the entire job description before applying.
Required Experience and Qualifications:
2+ years experience in a fast-paced office environment is required. An active real estate license and a background in a real estate office is a plus!
Successful Candidates Possess the Following Traits:
- Assertive and highly adaptable with a demonstrated ability to succeed in a dynamic business environment
- Presents a confident, helpful, solution-oriented demeanor on inbound and outbound phone calls with clients and prospects.
- Detail oriented, with exceptional organizational and project management skills
- Self-starter, tenacious, and eager to learn new applications/ software and incorporating them into team workflows.
- Able to work under pressure to meet shifting deadlines and priorities, take the initiative when necessary, to work with different personality types; you enjoy building long-lasting, quality business relationships while interacting with clients
- Strong sense of urgency, ownership, discretion, confidentiality, commitment, honesty, loyalty, and integrity
Job Duties:
Agent Support and Client Care:
- Provide executive level administrative support to lead agent
- Comprehensive tracking of KPIs and leading weekly team review of performance
- Manage VIP gift program
- Track and document all business-related expenses paid for by agents
- Document processes and maintain team standard procedures, checklists and procedures
- Manage CRM database and email templates
Buyer Support:
- Offer writing, compile offer documents and meticulously complete them using information supplied by your lead agent
- Schedule property showings, coordinate all necessary forms
“Contract to Close” Support:
- Submit ratified contract forms and manage the process to final close of escrow.
- Lead contact with clients, informing them and keeping them on track during the escrow process.
- Gather necessary documents and coordinate with the Transaction Coordinator to complete the transaction file.
- Coordinate with key players (other agents, escrow, lenders and clients) on important deadlines to ensure a smooth transaction.
- Manage the post-closing process.
Marketing Support:
- Coordinate with team web-master to publish website content and various updates.
- Provide content and coordinate with Marketing department to create marketing materials/copy for listings and sold properties, including property statements, brochures and websites, and email campaigns
- Plan, organize and execute client appreciation events.
- Create, maintain and fulfill Social Media calendar with Social Media Coordinator.
- Create regular Social Media posts/videos for listings, sold properties and real estate related topics
Key Software Proficiency:
- Intermediate to advanced mastery of Google Suite products, including Gmail, Google Sheets, Google Docs and other Google Apps.
- Working proficiency with Microsoft Excel/Word.
- Social media platforms such as Instagram, Facebook and LinkedIn.
- Willingness and ability to learn new software applications. Tech-savvy and able to learn quickly
A PLUS if you have experience with:
- Real Estate Software: San Francisco MLS, Zipforms, Docusign, Disclosures.io
- MailChimp
- CRM
- Asana
- Adobe InDesign
Candidate MUST live within a 30-minute commute of the San Francisco office (1400 Van Ness Ave) and MUST have their own car, a valid CA driver’s license, and carry insurance.
The Details:
Salary: $60K-70k base plus bonus potential - dependent on experience
Benefits: After a 6-month period: 401k contribution and employer match up to 6%, Profit Sharing, PTO per year
Hours: Full-time, 40+ hrs/week M-F, 9:00 a.m. - 6:00 p.m., some weekend work is required.
Location: 1400 Van Ness Avenue, San Francisco, CA
How to apply: We appreciate your enthusiasm, but no calls please! Please apply directly or send resume and brief cover letter to George Whitney at [email protected] addressing the following topics.
Explain what makes you the ideal candidate for this job.
Would you be willing to take a DISC assessment?
Describe your most challenging work experience in the past and what you did to overcome it.
Are you able to use your car everyday for off-site appointments?
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Vacancy caducado!