Vacancy caducado!
The Client Delivery Manager is responsible for optimizing service delivery and providing consultative support and guidance directly to large-revenue scoped and high-volume clients. This Delivery Manager will ensure full compliance with organizational policies and procedures. Builds strong relationships with client contacts and partners with field colleagues to formulate strategies for program retention and sharing of best practices, that result in client growth, increased revenue and gross margin.You'll positively impact lives by matching job candidates with our clients' career opportunities. In this role, you deliver results by filling high volume warehouse positions. Whether sourcing talent, screening resumes, conducting interviews, or presenting job offers, you'll make possibilities happen! This position offers growth opportunity, competitive benefits/salary and flexibility!As a Delivery Manager, you will most often work directly out of an office, however during peak season this position requires onsite support for one of our client's. The worksite location is local to the Lewiston/Auburn area and candidates must be comfortable working within a warehouse environment.Below are responsibilities and skillset we seek for this Onsite Manager. If this sounds like you, click Apply! We look forward to hearing from you!Responsibilities
Provides central order distribution of client job requests to Adecco branch offices.
Ensures correct input/distribution of client orders, managing to a complicated contractual process that includes validations required for correct billing.
Maintains proactive contact with branch offices, educating them about account rollout materials and new orders. Answers questions and provides total support for both branch and client concerning the Adecco relationship.
Interacts and maintains relationship with customer's executive level decision makers, third party vendors and branch staff regarding orders and technical issues to ensure order fulfillment meets and/or exceeds objectives and are compliance. This includes order status tracking/reporting to meet internal and external business needs.
Provides consultation and direction to other COM team members and field colleagues to resolve complex business issues.
Performs compliance management activities to ensure orders are filled according to contractual requirements.
Escalates issues to branch, area, regional and divisional management levels to resolve order fulfillment and service delivery issues. Provides consultation regarding recommended solutions and strategies to improve service delivery.
Works directly with the collectors of assigned accounts to resolve any disputes and billing issues.
Provides National Account Management with COM information required for QBRs. Actively participates in QBRs upon request.
Provides training support and coaching to new recruiting resources on process, procedures and requirements.
Responsible for recruiting functions for additional accounts within the branch and/or region during off-peak periods.
Performs onsite administrative support, while continuing to manage employee relationships and possibility of assisting physically on the warehouse floor
Qualifications
EDUCATION & EXPERIENCE
An Associate degree in business or a related field with a minimum of 3 years of experience in a staffing or service-provider environment; or equivalent combination of post high school education and experience.
COMPETENCIES
Skilled communicator: delivers well-received written and verbal messages
Exceptional in accuracy: high attention to detail, with little to no error consistently
Achievement oriented: thrives in fast paced, high-volume environments, exceeds goals
Flexible adapter: views changing business needs as an opportunity
Productivity expert: self-motivated, sets priorities, meets deadlines, handles multiple tasks simultaneously
Problem solver: identifies challenges, proactively seeks and recommends creative solutions
Technologically inclined: proficient user of Microsoft Office and easily learns new software
Recruiting whiz: Up-to-date on labor and employment laws, locates talent using recruiting tools, able to use applicant tracking system
Payroll/Benefits processor: exceptional in accuracy, confidential in nature
Click Apply Now and a Recruiter will contact you shortly!
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ . The Company will consider qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Vacancy caducado!