We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.The Systems and Applications Engineer will support the Electronics and Controls team by providing guidance and support to implement new applications of existing controllers into new generator and other systems. They are responsible for assessing functional requirements and creating technical requirements for Hardware, Firmware and Software engineering teams through detailed engineering documentation. They are responsible for developing software or unique configurations for customer use, along with systems that control devices and networks. With their extensive electronics engineering background, they create diagrams and models to guide programmers. They will be in constant communication with project teams and Product Managers to identify needs, address issues and if required, escalate to platform engineers. It’s a Systems & Applications Engineer’s job to make sure all the electronics components work together and perform maintenance on them if there are any bugs. This individual develops strong working relationships with customer technical counterparts as the team’s primary liaison to deliver specialized product technical information, manage product specifications, communicate product changes, conduct complex installation issue resolutions and facilitate customer requests.Responsibilities:
Accountable for collaborating proactively with product management, engineering, service, and customers to identify unique needs
Accountable for delivering the product requirement’s technical specification for the controls design teams including Hardware, Firmware and Software
Develops technical documents to present use cases or other information that help communicate customer needs to controls design teams and technical product capability to product management or business leads
Collaborates with supporting teams in the application of products into the field. Communicates to the Controls community understanding of field applications to improve requirements, validation plans, and test scenarios.
Accountable for creation of customer facing documentation to enhance the installation, maintenance, and end user experience including Manuals, Drawings, Diagrams, Troubleshooting Guides, Fault descriptions/mitigations and others
Applies engineering knowledge and experience, combined with a detailed understanding of customer needs and priorities, to improve products, services, and processes
Accountable for the CI of customer facing documentation to enhance the installation, maintenance and end user experience
Provides technical supports to manufacturing in programming new products and unique configurations
Independently creates specific and custom configuration settings
Creates Configuration files, PLC Programs, Modbus Maps, Ethernet Interface, CAN Interface, Parameter Descriptions
Implement and troubleshoot PID tuning, system sensors, 3rd party control modules
Minimum Job Requirements:
Bachelor of Science Degree in Mechanical or Electrical Engineering or related discipline
5 Years experience configuring and tuning Generator Controller and support electronics
Knowledge / Skills / Abilities:
Ability to solve basic system problems and use structured, data-driven decision-making processes
Proficiency in reading schematics and wiring diagrams
Proficiency in utilization of Microsoft Office, SharePoint, and Teams
Good interpersonal skills while being a cooperative and coachable team player
Strong communication skills, both written and verbal
Strong organizational skills for maintaining data, documentation, issue tracking, etc.
Ability to multi-task
Ability to work well with a team of Programmers, Developers, and other Engineers
Ability to work effectively with business leaders and clients and represent the company professionally
Ability to innovate and a natural desire to figure out how things work, exploring new and creative technologies
Experience in reading and understanding wiring/schematic diagrams
Understanding of power systems engineering
Understanding of test equipment such as oscilloscopes, meters, and communication test tools
Preferred Job Requirements:
Bachelor of Science Degree in Computer or Electrical Engineering
Experience configuring and designing systems with any of the following generator controllers: Generac, Deep Sea, DEIF, ComAp or Woodward
Experience with Paralleling Genset control
Experience reading Firmware and Software source code
Experience with PLC Programming, PID Tuning, Communication Maps, Communication Protocols (Ethernet, CAN)
Experience using diagnostic equipment such as multimeter, waveform generator, communications analyzers
Technical communication skills being able to understand the functional needs and translate into technical direction
Interpersonal Skills to be able to work with all other that may be included on the project
Understanding of the function of Generators and/or Power Distribution including engines and electronic control systems
Understanding of serial communications protocols such as J1939 CAN bus, Modbus-RTU over RS-485, and Ethernet
Knowledge of microcontroller control algorithms such as PID control loops and programming knowledge using C/C Detail-Oriented skills to ensure all parts of a application come together and work as intended
Demonstrated track record of technical problem solving and quality decision making
Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”Our success is directly tied to our employees’ professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.