Vacancy caducado!
- Assist Customers through phone and internet connection, with problems regarding concrete equipment and related products including electrical and controls support and training.
- Ability to explain the use of a multimeter for testing electrical issues
- Ability to read and explain Schematic plans for electrical controls and corresponding locations on the plant
- Assist customers through phone and internet with mechanical problems on concrete plants
- Ability to read and interpret mechanical schematics and drawings for equipment
- Understand and explain basic concrete batching process to new customers
- Listen to customer concerns and work to find solutions to fulfil the customer’s needs
- Work with programmers to help advance the software making the customer experience smoother and easier