Vacancy caducado!
Piper Companies is seeking an IT Support Analyst for a technology firm in the Pleasant Prairie, Wisconsin area. The IT Support Analyst will be responsible for troubleshooting and solving complex technical issues with various products. Responsibilities for the IT Support Analyst include: • Provide technical support in a technical assistance center environment • Resolve technical issues and triage problems as necessary • Create and maintain documentation • Provide excellent customer service skillsRequirements for the IT Support Analyst include: • 1+ years of technical support and customer service related skills • A+, Security+, and/or Net+ Certifications • Basic networking skills • Experience troubleshooting and resolving technical and complex problems • Associate's Degree and/or relevant work experienceCompensation of the IT Support Analyst include: • $37,000 - $54,000 annually with a full comprehensive benefits• No relocation assistance, sponsorship, or C2C arrangements availableKeywords: Analyst, Engineer, Technician, Technical Support Engineer, Customer Support Engineer, Wisconsin, Illinois,