SaaS Sales Engineer

Master Lock, part of the Security Business Unit at Fortune Brands Innovations, is a leading provider of innovative safety solutions designed to enhance workplace safety and improve operational efficiency. Our cutting-edge technologies empower organizations to create safer work environments while maximizing productivity. We are committed to delivering exceptional products and services that meet the evolving needs of our customers. Master Lock’s Connected LOTO (Lockout Tagout) solution is a disruptive technology leveraging software and connected hardware to enhance LOTO programs in a variety of end markets including Oil & Gas, Manufacturing, Power Generation and Food/Beverage. Master Lock’s Connected LOTO (Lockout Tagout) solution is a disruptive technology leveraging software and connected hardware to enhance LOTO programs in a variety of end markets including Oil & Gas, Manufacturing, Power Generation and Food/Beverage.The SaaS Sales Engineer will support the Field Sales team through lead qualification and demonstration of Master Lock’s Connected LOTO Solution as part of the overall sales process for our global client base. The SaaS Sales Engineer will utilize their subject matter expertise on LOTO/Safety to educate prospective customers on how the solution will enhance quality, deliver efficiency, add value to their lockout programs and demonstrate compliance to OSHA’s 1910.147 LOTO regulation requirements. Post-sale, the SaaS Sales Engineer will be responsible for new customer onboarding and training to ensure successful new customer activationsIn addition, the SaaS Sales Engineer will educate clients on how to implement best practices with an expert understanding of all elements of the solution across all applicationsThis is an exciting new role within the Security Business Unit that will be instrumental in driving the market transition from mechanical to connected LOTO practices.  An entrepreneurial spirit and comfort with ambiguity is critical since this role will be driving a transformational change within Master Lock and in the market.  The successful candidate will collaborate closely with cross-functional teams to drive product strategy, development, and go-to-market activities.The Salary Range for this position is $71,000 - $98,000. What you will be doing:Partner with outside sales team to prioritize and schedule and perform solution demonstrations with prospective customers.  Provide timely follow-up to customer questions and inquiries. Provide technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions surrounding product capabilities and functions. Provide technical, marketing and other documentation or content to support the customer evaluation processMaintain a funnel of active opportunities and log history of demonstrations and other customer touchpoints in Master Lock’s CRM systemCapture customer requirements and solution feedback to enhance product Road Map and fuel product improvementDevelop and refine our customer onboarding process and work with Category Management to advance Connected LOTO customer value and experience.Provide onboarding services and training for new customers to ensure they have the knowledge and understanding to successfully set-up and operate the Connected LOTO Solution.  Develop and continuously improve models for customer success.This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences, and a deep knowledge of worker safety including the OSHA 1910.147 LOTO regulationTravel (20%) as needed to customer sites as well as tradeshows to build awareness of Connected LOTO and aid in the solution sales processWorking experience as a subject matter expert maintaining up to date knowledge of industry and regulatory changesExplain complex information in straight forward way, combining multiple concepts and perspectives into a unified, convincing messageCreate presentations that are customized for the audience emphasizing value delivered by the Connected LOTO solutionCommunication skills are key to success in this role. You will work with our customers, and the overall Master Lock organization to improve the sales and onboarding process for the Connected LOTO SolutionWorking with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude