America’s premier window and door replacement company, Renewal by Andersen, is looking to add a full-time in-field Service Technician to our team! We are looking for candidates with a strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction.
Must have window installation experience, a valid driver's license, & a good driving record to be considered for position
Key Responsibilities:
- Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
- Analyze problems and come up with solutions independently, with the Service team, and our customers
- Determine and follow through on corrective action that is efficient and cost effective
- Maintain customer satisfaction from start to finish with a positive, can-do attitude
- Work in a highly collaborative environment
- Timely documentation of service notes and complete paperwork
- Collect and process payments if necessary
- Fully complete service training from lead service tech and understand procedures implemented with both service and safety
Benefits:
- Paid training
- Work / life balance
- Full medical, dental, vision, and life insurance
- Holiday pay, PTO, and company matched401K
- Company use of vehicle to complete services
- Growth opportunities
Job Requirements:
- Excellent communication and interpersonal skills
- High attention to detail and commitment to delivering high quality workmanship
- MUST have at least 2years window installation experience
- Knowledge of general construction, home improvements, and renovation preferred
- Ability to work independently and solve problems on the spot
- Valid Driver’s License and clean driving record – this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirements to be insurable under our company’s policy