- Serves as the first point of contact for guests, ensuring a warm and welcoming experience.
- They manage check-ins and check-outs, handle inquiries, and provide information about the facility and local attractions. - With strong communication skills and attention to detail, they play a crucial role in maintaining a positive guest experience.
- Responsible for maintaining cleanliness and order in guest rooms and common areas, ensuring a welcoming environment. - They perform tasks such as dusting, vacuuming, and replenishing supplies while adhering to safety and sanitation standards.
- With a keen eye for detail and a commitment to quality, housekeepers play a vital role in enhancing the overall guest experience.
- Responsible for ensuring the proper functioning and safety of all facility systems and equipment.
- They perform routine inspections, address repair requests, and conduct preventative maintenance to keep the environment in top condition.
- With strong problem-solving skills and technical expertise, maintenance personnel play a crucial role in providing a comfortable and safe experience for guests and staff.