Vacancy caducado!
Our client, a major government manufacturer in Northern Wisconsin, is currently looking to add to their IT Team with a Level 2 Help Desk associate. This position is responsible for the server infrastructure that resides on the corporate network including all remote sites and end-users.Responsibilities:
- Serve as an escalation point for level 2 service desk requests Manage Microsoft updates for the server and desktop environment.
- Perform patch management on all end-user devices.
- Install and maintain server equipment to ensure maximum availability and utilization.
- Monitoring of infrastructure systems on and off-hours with the ability to respond to server outages in a timely manner.
- Participate in a 24x7/after hours, on-call duty rotation.
- Associates Degree in Information Technology or related area of study
- 2+ years working in the Information Technology Field.
- Prior experience utilizing and managing collaboration tools. (Sharepoint, MS Exchange, MS Teams)
- Prior experience working with Microsoft Server operating systems.
- Prior experience working with and managing a Microsoft Active Directory Environment.