Job Description
Signal Tru Brand is seeking a highly motivated Client Relationship Representative to join our professional team. In this role, you will serve as a primary point of contact for clients, ensuring high levels of satisfaction, retention, and service quality. The ideal candidate is detail-oriented, proactive, and skilled in communication and relationship management.Key ResponsibilitiesDevelop and maintain strong client relationships through consistent communication and service excellence.Serve as the liaison between clients and internal departments to ensure expectations are met.Identify opportunities to improve client satisfaction and offer tailored solutions.Manage onboarding processes for new clients and support ongoing service delivery.Handle client inquiries, feedback, and concerns promptly and professionally.Maintain accurate records of client interactions and prepare reports as needed.