Vacancy caducado!
Job Req #: 21-09851Job Title: Dispatch Specialist ILocation: La Crosse, WI (Role is currently remote based, however will be required to be on-site once we are cleared to return to the office. Must be within driving distance of La Crosse, WI)Position Type: 11 Month Contract Job Description
- Utilize systems to monitor workflow and load the work to qualified technicians.
- Evaluate and reassign work to available technicians as needed.
- Work to monitor and regulate work volumes.
- Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
- Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
- Ensure that service orders and repair tickets are processed accurately.
- Acquires skills through a combination of formal training and considerable on-the- job experience.
- May serve as lead and/or primary technical resource within department or work area.
- High School, GED or equivalent education and relevant experience. 3+ years of related experience is a nice to have but not required as we do on the job training.