Vacancy caducado!
- Corporate Help Desk experience – Previous experience working in a corporate help desk environment supporting internal, corporate end-users
- HP or Dell Hardware Troubleshooting / Support – Laptops / Desktops / Printers
- Windows 10 / Office 365 – Support / Troubleshooting
- Supporting O365 (REQUIRED)
- Microsoft Outlook – Troubleshooting / Support
- Windows Server Administration / Network Concepts (Knowledge / Understanding)
- Active Directory – User Setups / Authentications/ Troubleshooting
- Excellent (Written / Verbal) Communication
- Customer-Facing Technical Assistance Experience – Geek Squad / Apple Store, etc.
- Certifications
- A+ Certification – CompTIA
- MCITP – Microsoft Certified IT Professional
- MCP – Microsoft Certified Professional
- MCDST – Microsoft Certified Desktop Support Technician
- VoIP / Avaya Support / Troubleshooting
- SCCM – MS System Center Configuration Manager
- Network Troubleshooting / Configurations
Vacancy caducado!