Senior Service Manager – West Mercia Child Exploitation Service

Catch22 are excited to be recruiting for a Senior Service Manager for our West Mercia Child Exploitation Service.This role has responsibility for the strategic development and operational management of Catch22’s Integrated Child Exploitation Service funded by the West Mercia Police and Crime Commissioner.  Integrated Child Exploitation Service A specialist prevention and support service for children, young people under 18 and their families who are at risk of, currently experiencing or has been impacted by Child Criminal or Child Sexual Exploitation across the West Mercia region. The service will consist of four teams located in Worcestershire, Telford and Wrekin, Herefordshire & Shropshire. The role will also support the development of the Young People and Families (YPF) Hub and the implementation of learning and development, performance and impact, business development and wider work streams as required. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area. The role can be home based, but time spent in each of the services alongside travel across the UK will be required to support delivery and growth of services across the Hub.  The ideal candidate will have experience of delivering and managing similar services, the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs Some of your day-to-day tasks will be:To lead and ensure the delivery of high-quality services that meet all targets, standards and KPIs and to take prompt action to address any areas of underperformance.To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.To manage subcontractors and strategic partners, conducting regular performance and quality reviews to ensure agreed outputs and outcomes are delivered and the partnerships represent good value for money.  To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.This post will involve travel across the country and occasional evening and weekend working.Click here for full job description