Associate Cybersecurity Engineer, Intern - Ashburn, VA

Located in Ashburn office, Associate Cybersecurity Engineer, Intern in Secure Access and Enforcement will play a critical role in the daily operations as part of the cybersecurity team supporting a global mission. This role involves operating and maintaining the Visa enterprise Secure Access Service Edge capability including the Cloud Access Security Broker, OpenDNS, DLP solutions and other related components. The position reports to the Director, Secure Access and Enforcement as part of the Cyber Operations & Discovery Team.  This position requires hands-on involvement during problem identification and resolution activities. It demands a blend of technical expertise and leadership capabilities to ensure the security of Visa's on-prem and cloud environments as well as collaborating with a team of cybersecurity analysts.Some job duties and projects could include:Review and evaluate incidents as submitted by internal customers to ensure we adhere to standard procedures and quality entries to the incidents.Helps with developing and driving innovations within the team.Participate in strategic initiatives.Provide technical direction and support for operational security issues.Support troubleshooting and resolving issues related to SASE capabilities (e.g. Palo Alto Network’s Prisma and Zscalar).Provide technical assistance in developing Standard Operating Procedures for technical efforts in security related operational areas.Participate and execute the monitoring, analysis, and resolution of incidents and trouble tickets associated with SASE systems, and tools issues for its team.Ensure compliance with established Service Level Agreements (SLAs) to guarantee timely responses.Support and contribute to incident bridges for timely resolution of internal issues.Assist with analyzing and reporting operational security key performance and risk metrics to drive program improvements.Propose automation ideas to gain efficiency and improve processes.Build and maintain relationships with internal and external stakeholders.Consistently demonstrate Visa leadership principles.Maintain and achieve new technical skills to improve overall security of the Vida enterprise network