The DRC of Yakima and Kittitas Counties is a non-profit organization that offers mediation services, training, and dispute resolution facilitation to individuals, organizations, and institutions in rural central Washington State. Our small team of dedicated professionals is committed to promoting effective conflict resolution and communication.
The DRC Administrative Assistant provides critical support to the Intake Specialist, the Office Manager/Bookkeeper, and the Assistant Director. The primary responsibilities of this role include mediation intake, scheduling, and payment processing, answering phones and emails, maintenance of social media accounts (in coordination with the Assistant Director), organization and management of files, documents, and email correspondences.
Job Title: Administrative Assistant - Part-Time
Organization: Dispute Resolution Center (DRC) of Yakima and Kittitas Counties
Location: Yakima DRC office
Position Type: Part-Time - 30 hours a week
Reports to: Executive Director/CEO
Responsibilities:
Mediation Support:
In coordination with the Intake Specialist and Assistant Director, schedule mediation sessions (and follow-up sessions) and coordinate with clients and mediators
Coordinate and maintain Mediator Schedule spreadsheet, conducting scheduling communications and conflict checks, pre-session orientations, and recording confirmed mediators in calendar and Case Load Manager (CLM)
Coordinate and schedule pre-facilitation meetings for contracted facilitations (large group mediations)
Complete and submit monthly reports to Assistant Director
Schedule follow-up mediations
Schedule and coordinate alternate mediation and facilitation spaces as needed
Assist in technical support needs of mediations and meetings
Process and complete Hardship Applications and Sliding Scale Applications: review, calculate wages per year, approve or deny as applicable, upload to CLM, and pass on
Process mediation payment(s) and make calls for collection of late mediation fees
Filing & Case Management:
Organize and maintain both physical and digital files
Ensure that all case documentation is complete and up to date
Maintain filing system for easy retrieval of information
Administrative Support:
Assist in scheduling meetings and appointments for the Assistant Director
Assist in creation and revision of mediation training materials
Coordinate with Assistant Director for social media campaigns and assist with outreach tasks
Draft and format documents, reports, and presentations as needed
Provide technical assistance to team members as required
Other duties as assigned
Minimum Qualifications:
High school degree or equivalent combination of experience, skills, and trainingparticularly previous administrative experience
Strong organizational and time management skills and attention to detail
Excellent written and verbal communication skills
Consistently arrive at work, meetings, and appointments on time
Ability to meet deadlines, fulfill commitments , and work well under pressure
Proficiency with Microsoft Office Suite and email management
Experience with Zoom, Teams, and other related software
Ability to work cooperatively and collaboratively with staff, volunteers, system partners, and community
Ability to maintain confidentiality
Appropriate use of cell phones
Appropriate/professional office dress
Ability to work a flexible schedule
Strong sense of initiative
A commitment to the mission and values of the DRC
Preferred Qualifications:
Bilingual in Spanish and English, written and spoken
Bachelor's degree or equivalent experience
Data management experience, i.e.: MS Access
Bookkeeping experience
Schedule and Compensation:
This is a part-time position, 30 hours per week
Compensation: $20 - $23.50 per hour, depending on experience.
How to Apply, submit your:
Resumé
List of three professional references
Application Deadline: March 27, 2023
The DRC of Yakima and Kittitas Counties is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.