The DRC of Yakima and Kittitas Counties is a non-profit organization that offers mediation services, training, and dispute resolution facilitation to individuals, organizations, and institutions in rural central Washington State. Our small team of dedicated professionals is committed to promoting effective communication, conflict resolution, and alternatives to litigation and violence in our communities.
The DRC is seeking a part-time Clerical/Receptionist. The primary responsibilities of this role include reception, mediation intake, answering phones and emails, and other clerical duties as needed.
Job Title: Clerical/Receptionist
Organization: Dispute Resolution Center (DRC) of Yakima and Kittitas Counties
Location: Yakima DRC office
Position Type: 20 hours a week
Reports to: DRC Executive Director
General Description:
1. Inform callers and walk-in clients about the DRC’s services.
2. Conduct case intake, and refer them to other helpful resources as needed.
3. Sent out DRC letters in a timely manner; communicate telephonically with clients in a timely manner.
4. Make reminder calls on cases.
5. Other duties as required.
Qualifications:
1. Bilingual in Spanish and English, written and spoken
2. Excellent organizational skills
3. Excellent verbal and written communication skills
4. Ability to work cooperatively with staff, volunteers, board and community members
5. Proficiency with Microsoft Office Suite and email management
6. Ability to communicate effectively with clients (disputants) and maintain confidentiality
7. Previous work experience in an office setting, preferably receptionist or clerical experience
8. A commitment to the mission and values of the DRC
Requirements
Appropriate use of cell phones
Appropriate/professional office dress
Schedule and Compensation:
This is a part-time position, 20 hours per week
Compensation: $18.00 - $20.00 per hour, depending on experience.
How to Apply. Submit your:
Completed DRC job application
Resumé
List of three professional references
Application Deadline: March 27, 2023
The DRC of Yakima and Kittitas Counties is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.