We are seeking a motivated and customer-oriented Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for our customers, guiding them through their service experience and ensuring their needs are met. If you have a passion for cars and exceptional communication skills, we want to hear from you!
What We Offer:
- Competitive salary and performance-based bonuses.
- Health insurance
- Opportunities for professional development and training.
- A supportive and friendly work environment.
Key Responsibilities:
- Greet customers in a friendly and professional manner.
- Assess customer needs and provide recommendations for services and repairs.
- Schedule service appointments and follow up with customers.
- Prepare and present estimates for services and repairs to customers.
- Communicate service updates and any additional repair needs to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with technicians to ensure timely and quality service delivery.
- Handle customer inquiries and concerns effectively.
Qualifications:
- Previous experience in an automotive service advisor role or similar position is required.
- Strong knowledge of automotive repair and maintenance processes.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Customer-focused attitude with a commitment to providing exceptional service.
- Basic computer skills and familiarity with automotive service software is required.
About Us:
TDC Automotive is a small, independent auto repair shop dedicated to providing high-quality service and customer care. Our team is passionate about helping our customers keep their vehicles in top condition. We pride ourselves on our friendly atmosphere, skilled technicians, and commitment to integrity.
How to Apply:
If you are passionate about cars and customer service, we would love to hear from you! Please respond with your resume or apply in person at TDC Automotive in Duvall.
Join our team and help us provide outstanding service to our valued customers!