Job Details

ID #54289367
Estado Washington
Ciudad Seattle-tacoma
Fuente Washington
Showed 2025-08-06
Fecha 2025-08-06
Fecha tope 2025-10-05
Categoría Venta al por menor/al por mayor
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We are seeking a Customer Service Representative.

Washington, Seattle-tacoma
Aplica ya

Want to work in a longstanding, dedicated Vape Shop? We are seeking a Customer Service Representative to become an integral part of our South Hill, Puyallup team!

You will be responsible for inventory receiving and monitoring, providing superior customer service, and selling products in a retail setting in order to drive company revenue.

Responsibilities:

Welcome and identify customer needs

Explain products and services to customers

Assisting with purchasing, receiving inventory, and basic inventory management, as necessary

Communicate between vendors and management, as needed

Enter and process customer orders

Investigate and resolve customer complaints

Qualifications:

Previous experience in sales, customer service, or other related fields - Required

Proven ability to work and communicate within a team environment - Required

Basic salesmanship skills, or demonstrated ability to learn quickly - Required

Vapor product experience , and/or industry knowledge a huge plus - not necessary (but must be able to learn quickly)

Ability to thrive in a fast-paced environment, and build rapport with customers

Excellent written and verbal communication skills, along with strong negotiation skills

Must have ability to task manage and complete in-store projects, while keeping up with customer needs

Must have basic computer skills, with ability to interact with online software programs, search engines, websites, Excel, etc.

Must be able to accurately manage register cash, basic till counting, pulling end-of-shift reports, and filling out bank drop sheets

Resumes meeting these basic qualifications will get a request for a phone screening.

Those that pass the phone screening will be invited in for an in-person interview.

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