The Showroom Coordinators Greets showroom customers and determines the nature of their visit, and directs them to their destination. They are responsible for answering basic inquiries, routing incoming calls, taking messages, and providing basic information to all callers.
The Showroom Coordinators receive calls and visitors at the dealership, determines the nature of their business and directs them to their destination. They are responsible for answering basic inquiries, routing incoming calls, taking messages, and providing basic information to all callers.
They greet, direct and track customers that visit the dealership utilizing traffic monitoring process. Enter data into prospect tracking system and run prospect reports for managers daily. Direct customers to the appropriate person or inform salesperson that a customer is waiting. Communicate with callers and visitors in a professional, friendly, and efficient manner. Answer incoming phone calls to the Sales Department and communicate messages to the appropriate parties in a timely manner. Maintain a professional appearance. Treat all customers with respect and dignity.
Must have excellent customer service skills. Excellent computer and phone skills are essential.
Requirements
Two (2) years of clerical experience.
Basic Computer Competency in a variety of programs including MS Office & database programs.
HS Graduation or equivalent.
Excellent Customer Service and telephone skills.
Benefits - What we offer
Competitive base pay $18 -$23 per hour.
Weekly pay
401K with employer match up to 50% of 5%
Medical, Dental, Life & Vision Insurance starting first of the month upon hire!
1 week of Paid Vacation after 6 months of employment
Sick Leave that is accrued at the rate of 1 hour per 40 hours worked
Employee Wellness Program
Employee Assistance Program for all employees
Employee Vehicle Purchase Program
Employee Referral Program