Office Administrator
Pay: $25.00 - $30.00 per hour
About Us
Our Septic company provides trusted septic and sewer services in Thurston County and surrounding areas. We focus on exceptional customer service, a supportive team environment, and great employee benefits.
Job Summary
We are seeking a proactive Office Administrator reporting to the General Manager. You’ll be the key link between office operations, technicians, and customers, helping ensure smooth workflow and excellent service.
Responsibilities include but are not limited to:
Answer and manage incoming calls using a multi-line phone system
Provide quotes and process service orders
Coordinate with technicians, customers, and vendors
Assist with scheduling and dispatch using ServiceTitan
Monitor service progress and provide customer updates
Manage reports, job closeout documentation, and technician events
Support the sales team with specialty work scheduling
Assist with emergency scheduling and internal communications via Microsoft Teams
Any additional tasks assigned by the General Manager
Requirements
Minimum 1 year office administration or office management experience
Strong customer service and communication skills
Proficient in ServiceTitan software
Experience with multi-line phone systems and GIS technology preferred
Detail-oriented, organized, and able to manage multiple priorities
High school diploma or equivalent preferred
Benefits
Company-paid medical for employees ($25.00 bi-weekly employee contribution)
Dental Insurance – Supplemental Available (after 2 months)
Vision Insurance – Supplemental Available (after 2 months)
Company paid $25,000 Life Insurance
Supplemental Life Insurance
401K – 4% company match
Paid Sick Leave (available after 90 days)
Paid Time Off (PTO) Plans (after 1 year)
Supplemental Aflac Insurance
Pet Insurance – Supplemental Available through United Healthcare
Professional Development Opportunities
Referral Bonus Program
6 Paid Holidays (after 6 months of employment): New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day
Veterans Day – Additional paid holiday for Veterans and Active Military Members (after 6 months)
Work Schedule
Full-time, Monday to Friday
On-call rotation
Overtime based on company availability
Join our team and help us deliver exceptional service while growing your career.
Job Type: Full-time
Experience:
Office Administration: 1 year (Required)
ServiceTitan: 1 year (Preferred)
Work Location: In person