Does your phone voice get compliments? Do you enjoy speaking with all kinds of interesting people? Then we have the place for you! Work with a fantastic team and help people every day at Iddins Law Group!
We are Iddins Law Group, a veteran-owned firm with deep roots in the King County community, equal parts serious, fun, and compassionate. We’re always striving to improve, to help each other, to work as hard as we play, and to make our clients’ experiences the best they can be. We’ve got big plans for growing, and that plan involves a rockstar on the phone giving clients the respect and attention they deserve.
What You'll Be Doing
- You'll take calls from potential clients, current clients, and related professionals
- You’ll follow up with potential clients via phone, email, and chat
- You'll provide exceptional customer service to clients via phone, email, and chat
- You’ll keep track of potential clients and manage our CRM
- You will answer customer inquiries and resolve issues in a timely and professional manner
- You’ll manage our general inbox, responding to potential clients and forwarding current client emails to the right people
- You'll maintain accurate customer records and update information as needed
- You'll assist with data entry and administrative tasks as required
What You Need
- You love people
- You’re a whiz on the phone (excellent phone etiquette and communication skills)
- You know how to help all kinds of people and manage stressful situations
- You can follow instructions
- You have accurate and efficient data entry skills to maintain customer records
What Will Give You an Edge
- You've worked in sales
- You've worked in a law office
- Your cover letter includes why you are the best person for this job
What You'll Get
- Health insurance
- Dental insurance
- Vision insurance
- SIMPLE IRA matching program
- 11 paid holidays
- Over 3 weeks of paid time off
- Continuing legal education classes
- $20-$24 per hour
- Full-time hours in an office of great people helping folks in meaningful ways
Sound like the place for you? Submit your resume and a brief statement (5-10 sentences) telling us what you think makes someone a great sales/customer service representative. We look forward to meeting you.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 39 – 40 per week
Benefits:
- 401(k)
- Flexible schedule
- On-the-job training
- Professional development assistance
- Experience: Customer-service and phone answering experience is a must.