Operations Manager - Commercial Building Maintenance - $5000 Hiring Bonus
Oversee 35+ field Techs and a team of 5 support staff
Oversee dispatch staff for smooth and efficient work order flow, from scheduling to completion
o Ensure work order description is understood and
o Ensure the techs have proper training on procedures
o Ensure the right tech is sent to a job based on skill level
o Work to improve the skill level of the service techs
o Work to build the techs and staffs confidence, attitude
o Ensure techs have the proper
Manage work order scheduling, with staff, to ensure ETAs are met.
Oversee work order completions to meet client’s criteria
Work with Account manager team to ensure our performance score card stays in the “A” rating
Oversee that each work order is done on time, with quality and profitable
Work with the Account Manager team on quotes and scheduling to keep the clients happy
Oversee the warehouse staff and mechanic to ensure an efficient use of all resources
o Oversee the vehicle inventory and the proper operation
Work with the GM and owners to ensure the team works together as cohesive team
Must have "MINIMUM" 10+ years experience in the "Commercial Construction trades" and 5+ years experience in a Supervisory role
Looking for a leader that can:
Work with, motivate and train the field staff to be their best.
Ensure the techs have the necessary training on protocols and procedures.
Ensure the techs are efficient and thorough in performing repairs and maintenance
PAY: DOE - $80K- $120K/ yr + Benefits