Administrative Assistant – D&L Restoration
Company: D&L Restoration
Location: Lynnwood, WA
Position: Administrative Assistant (Entry-Level)
Employment Type: Part-Time
About D&L Restoration
D&L Restoration is a premier automotive restoration company serving the Lynnwood area and beyond. We specialize in bringing classic and specialty vehicles back to their original glory, combining traditional craftsmanship with modern techniques. Our team is passionate about automotive excellence and takes pride in delivering exceptional restoration services to our valued clients.
Join Our Team!
We’re looking for a highly motivated and quick-thinking professional to join our dynamic team in an entry-level Administrative Assistant role. This position offers competitive pay and the opportunity to work in a great team environment where your contributions make a real difference in our client’s automotive restoration journey.
Key Responsibilities
Customer Service & Communication:
Greet guests in an upbeat and courteous manner, both in-person and over the phone
Answer phones promptly and transfer calls to the appropriate team members
Conduct outbound phone calls to notify clients of upcoming events such as car shows and social nights
Handle inbound and outbound email contact with prospective clients and current clients
Maintain excellent customer relationships throughout the restoration process
Client Management & Tracking:
Track comprehensive client contact records, including inbound inquiries, estimates, scheduling, and current client status
Maintain organized client databases
Follow up on estimates and coordinate scheduling for restoration projects
Ensure seamless communication between clients and the restoration team
Administrative Operations:
Scan physical documents to convert to electronic format for efficient record keeping
Organize and maintain both physical and electronic filing systems
Complete miscellaneous paperwork as requested by management
Support daily administrative functions to ensure smooth office operations
Digital Marketing & Social Media:
Create and manage social media postings to showcase restoration projects and company events
Assist with digital marketing efforts to promote services and engage with the restoration community on our social channels
Help coordinate and promote car shows and social events for clients
General Office Support:
Perform various administrative tasks to support the restoration team
Assist with project coordination and timeline management
Handle office supplies and maintain an organized work environment
Required Qualifications
Essential Requirements:
High School Diploma or equivalent required
2 years of experience in the automotive industry (restoration, repair, parts, sales, correlated field)
2 years of customer service experience with a proven track record of client satisfaction
Proficient skills with MS Office software and Google Workspace (Docs, Sheets, Email, Drive)
Excellent phone skills with professional phone etiquette and clear communication
Excellent verbal communication skills for interacting with clients, vendors, and team members
Excellent organizational skills with attention to detail and the ability to manage multiple tasks
Physical & Professional Requirements:
Regular, predictable, full attendance is an essential function of the job
Must be able to lift at least 40lbs repetitiously for handling documents, supplies, and materials
Must have a professional appearance and demeanor when representing D&L Restoration
Preferred Qualifications:
Passion for classic cars and automotive restoration
Experience with automotive restoration processes or terminology
Knowledge of car shows and automotive events in the Pacific Northwest
Social media marketing experience
Database management experience
What Makes This Opportunity Special
Automotive Enthusiast Environment:
Work alongside skilled craftsmen and automotive experts
Be part of transforming classic vehicles and creating automotive art
Attend car shows and automotive events as part of your role
Connect with a community of automotive enthusiasts
Growth & Development:
Entry-level position with opportunities for advancement
Learn about the automotive restoration industry
Develop specialized administrative skills in a niche market
Cross-training opportunities with the restoration team
Competitive Benefits Package:
Competitive pay commensurate with experience
Great team environment with supportive colleagues
Paid time off and holidays
Professional development opportunities
Employee discounts on restoration services
Ready to Join Our Team?
If you’re a motivated professional with automotive industry experience and excellent customer service skills, we want to hear from you! This is a fantastic opportunity to combine your administrative talents with your passion for automobiles in a supportive, professional environment.
To Apply: Submit your resume along with a cover letter highlighting:
Your automotive industry experience
Customer service accomplishments
Why you’re excited about joining D&L Restoration
What Our Clients Say
At D&L Restoration, we don’t just restore cars – we restore memories, dreams, and automotive heritage. As our Administrative Assistant, you’ll be the first point of contact for clients beginning their restoration journey, making you an essential part of our mission to deliver exceptional automotive restoration services.