Manage all of the maintenance needs of assigned community to ensure the best physical condition of the community and contribute to Atria Retirement’s annual business goals.
Diagnose and repair problems in such areas as electrical, plumbing, major appliances, carpentry, emergency systems, hardware accessories, painting/wallpaper, etc.
Perform work as required to ensure vacant apartment homes are rent-ready in a timely manner.
Manage all customer service requests. Maintain Company customer service standards. Follow through to ensure issue is resolved.
Utilize the work order management system in place to manage and record both corrective and preventative maintenance work orders.
Inspect grounds, buildings and apartment homes on a regular basis to ensure that all physical aspects of the community are fully functional at all times.
Implement and ensure compliance on all applicable Atria Retirement policies and procedures. Promote safe work practices amongst on-site staff.
Perform on-call emergency services as required.
Negotiate with external maintenance vendors and suppliers as needed. Monitor and enforce contract terms via communication with the Executive Director.
Ensure compliance with all federal, state and local laws.
May perform other duties as assigned.