Position Overview: Baristas are the foundation and the brand of Mercurys. Baristas are friendly, personable and have the ability to engage with customer by providing outstanding service. Ability to work with cross functional teams, participate in team meetings, always eager to learn and have the ability to multitask with efficiency and speed at all times.
Essential Functions:
Always provide Mercurys’ exceptional customer service, resolve all customer complaints, and ensure the customer leaves satisfied
Complies with all Mercurys’ policies and procedures with integrity
Attend all staff and company meetings
Maintain a calm demeanor during periods of high volume and unusual events
Ensure requested beverages are made to Mercurys’ standard and delivered in the expected amount of time
Knowledge of general business operations, drive sales, and reduce costs
Report any equipment issues as soon as they occur to management
Maintain location cleanliness and adhere to all food safety and sanitation standards
Ability to effectively problem solve and escalate issues to management
Can distinguish between appropriate and inappropriate behavior to inform management
Willingness to perform any additional tasks as assigned by management
Execute opening, closing, shift change procedures including cash/deposit handling
Requirements:
High School Diploma or GED
At least 18 years of age
Have or ability to obtain food handler’s permit by time of hire
Have or ability to obtain MAST permit at certain locations
Must be able lift up to 50 lbs occassionally.
Must be able to stand, bend, reach, and use motor skills constantly.
Must have weekend availability
Core Competencies:
Multitasking
Technical Skills
Enthusiastic and Friendly Personality
Great Communication Skills
High-level Attention-to-detail
MERCURY MISSION:
To Embrace People,
Foster Relationships,
and Spread Love -
One Greeting, One Connection,
One Relationship at a Time
We are a locally owned company founded in Woodinville in 1998. Over the years, we have grown to 13 Eastside locations, including our Flagship Roastery and Bakery, Redmond Cafe, Woodinville, and Bothell Drive locations. We have won numerous awards for our commitment to excellence.
We are intensely focused on providing the most memorable Customer Service, Organic Coffee, Specialty Beverage, and Bakery experiences throughout our diverse company platform and world-class Flagship Roastery and Bakery in Bellevue.
We invite you to be a part of a team that prides itself on three core principles:
COFFEE. CULTURE. COMMUNITY.
To express interest in this position, please reply with a current resume.