Service Technician

We are seeking a highly skilled and motivated Field Technician specializing in mechanical and electronic security solutions to join our dynamic team. As a Field Tech, you will play a crucial role in the installation, maintenance, and troubleshooting of advanced security systems, ensuring the safety and security of our clients' premises.Execute on-site installation and configuration of mechanical and electronic security systems, including access control, surveillance cameras, and alarm systems.Ensure proper integration and connectivity of security components for optimal functionality.Conduct routine maintenance checks on security equipment to ensure ongoing performance and reliability.Troubleshoot and resolve technical issues promptly, minimizing downtime for clients.Provide excellent customer service by addressing client inquiries and concerns related to security solutions.Offer technical support and guidance to end-users, both remotely and on-site.Maintain accurate and detailed records of installations, configurations, and service calls.Generate comprehensive reports for clients and internal stakeholders.Train end-users on the proper usage and functionalities of security systems.Keep abreast of new technologies and updates in the field to enhance service delivery.