Onboarding Support Manager - Compulse

We're looking for a passionate and organized Onboarding Support Manager to join our team and craft exceptional first impressions for our new partners. You'll be the architect and maestro of our onboarding experience, ensuring a smooth transition from contract signing to them launching their first campaign and beyond. This is a critical role in shaping client satisfaction, ramping them up to realize the benefits of a partnership with Compulse, and helping to dictate future success. The onboarding manager will focus on ongoing product training, onboarding documentation, meeting KPIs, showcasing order entry, communicating best practices, and providing platform support. This role will also work in tandem with various internal teams to bring all the moving pieces together and provide a positive experience for the partner.