Develops and coordinates the daily route, work, and training schedules of assigned work group. Assists Branch Manager with administrative duties associated with Professional Services operations.Pay Range: $20.99/hourly - $36.34/houAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.Work Schedule: Monday, Tuesday, Thursday & Friday, 10:30am-7pm. Wednesday, 8am-4:30pm. Rotating Saturdays.Work Location: RemoteBenefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .Job Responsibilities:
Utilize route management software to schedule, coordinate and dispatch specimen pickups
Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
Responsible for specific service area to ensure best possible solutions for client
Achieve location productivity and expense targets while meeting customer expectations
Ensure a balance between customer response time, accuracy and cost/productivity targets
Follow standard procedures for field requests for service and dispatching calls
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Performs a variety of administrative/clerical duties as needed
Job Requirements:
High school diploma or equivalent
Prior experience in logistics, customer service or operations
Experience working in a medical courier environment is preferred
Familiarity with route management software is a plus
Basic computer and typing skills; Proficient in Microsoft Office
Strong communication skills; both written and verbal
Excellent organizational and time management skills
Strong attention to detail with the ability to multitask
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Labcorp Accessibility (Disabilityapply@LabCorp.com) .For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .