Are you passionate about transforming the way in which people communicate and connect around the world at work and at home? Are you motivated by the challenges of building real-time communication services at cloud-scale? At Microsoft’s Intelligent Conversation and Communications Cloud (IC3) we power billions of real-time customer conversations across products like Microsoft Teams, Skype, and Dynamics, empowering communication across millions of customers across the whole world 24/7. We are looking for someone to drive the strategic investments in administrative infrastructure. Our IC3 Management Infrastructure team is responsible for the services that enables our customers to configure, customize and manage their Teams experiences to meet their user and business needs and requirements. Our services are involved in every Teams communication action and activity. As a Senior Product Manager, you will lead the cross-team effort for driving improvements and innovations in these administrative experiences and the building state-of-the art high quality and reliable Cloud Micro Services. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities
You will drive business impact across the organization and track success criteria for multiple feature areas. You’ll also identify long-term investment opportunities and engage partners to garner support for those feature areas.
You will own and definethe roadmap for critical feature areas based on customer engagements, data and in collaboration with partner teams across Microsoft.
You will partner with others to collect performance metrics and form hypotheses for complex technical needs in order to improve product development in targeted areas.You’ll also identify features to deprecate, manage customer communities, and build trust with targeted customers.
You will partner with engineering teams to prioritize backlogs based on customer and business priorities, align on trade-offs needed and align work against the roadmap.
You will embody our culture and values.
QualificationsRequired Qualifications:
Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
OR equivalent experience.
Preferred Qualifications:
Bachelor's Degree AND 7+ years of experience in product/service/project/program management or software development
OR equivalent experience.
Previous experience developing (or managing development) of administrative / management cloud software systems.
Product Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications for the role until April 12th, 2024#M365Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .