Desktop Support Technician

Washington, Paterson

Vacancy caducado!

This is a Contract to Hire Opportunity located onsite in Patterson, Washington.

Key Responsibilities:
  • Interacting and servicing our clients with any technical problem they are experiencing.
  • Be helpful, relatable, and pleasant while diagnosing and fixing their problems.
  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems.
  • Strong customer service and administrative skills.
  • Strong communication, instructions, and product knowledge to the level of the individual.
  • Determine the most cost effective repair to minimize customer downtime.
  • Prepare reports for analysis of product failure trends and service issues.
  • In short, you service our customers with whatever technical issues they may have in the most pleasant way possible!

Requirements:
  • 3-5 years of related desktop support experience
  • Solid experience and understanding of IT services

A+ Certification is preferred but not required.

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