Vacancy caducado!
VOLT is seeking a candidate for Systems Support Technician position with our client at Pacific, WA location. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. This is Contingent to Hire Position.Job Summary
- Troubleshoot, repair, install and upgrade desktop/laptop computer systems
- Set up and troubleshoot domains, user accounts and software accounts.
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
- Coordinate with vendors to resolve, monitor and maintain the Support Desk trouble ticket.
- Provide support for ancillary IT services, including but not limited to: LCD projectors, video conferencing and audio conferencing equipment, printers, fax machines.
- Use ticketing system to record and document all issues.
- Escalate complex or high impact issues/events to other team members or support groups in a timely and appropriate manner.
- Assist with the creation of and upkeep of accurate LAN/WAN documentation