Sr Staff Software Engineer

Job Description

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

As a Senior Staff Software Engineer you will play a critical role in the AI Search Platform group. We’re looking for team-oriented problem solvers with a long-term mindset and with deep expertise in all aspects of enterprise software development. Successful team members at ServiceNow have a passion to be a part of, lead, and grow amazing teams. You'll also work cross functionally to deliver innovative software designs and solutions to both internal and external developers and customers.

• Architect, design, and build innovative search capabilities with high scalability and quality.
• Implement cutting edge search capabilities and technologies ranging from keyword search and word/paragraph vectorization to knowledge graphs and ML.
• Design and architect tools, libraries, and frameworks with long term platform implications for high modularity, extensibility, configurability, and maintainability
• Lead and coordinate work cross functionally to improve architecture, developing process and mentoring junior members in the team
• Design and deliver outstanding search experiences for our customers and developers

Qualifications

• 10+ years of software research and development experience
• Passion for problem solving, software architecture, and development
• Expertise at building highly scalable frameworks for processing streaming data and query/result pipelines for end user and machine-driven query processing
• Experience with open-source technologies like Linux, Apache/Tomcat, and MySQL
• Strong written and verbal communication skills
• Experience with relational databases and SQL
• Experience writing scalable REST APIs
• Expertise with Java 8+
• Bachelor's/Master's degree in Computer Science or a related discipline

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.