OverviewJoin Our Caring Team in Beautiful Gig Harbor! Patient Access Representative - Primary Care ClinicAre you a friendly, organized, and detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment where you can make a real difference in people's lives? If so, we encourage you to apply for our Patient Access Representative position at our Primary Care Clinic in scenic Gig Harbor, WA!ResponsibilitiesAbout the Role:As a Patient Access Representative, you will be the welcoming face and helpful voice of our clinic, providing exceptional service to our patients. You'll play a crucial role in ensuring a smooth and efficient patient experience, from check-in to check-out. Your responsibilities will include:
Warmly Greeting and Registering Patients: Checking patients in and out, verifying demographic and insurance information, and ensuring all necessary paperwork is completed.
Managing Patient Accounts: Collecting co-pays, co-insurance, and outstanding balances, processing payments, and reconciling daily transactions.
Navigating Insurance: Verifying insurance eligibility, obtaining necessary referrals and pre-authorizations for tests and procedures, and answering patient questions about their coverage.
Scheduling Appointments: Efficiently scheduling appointments, coordinating referrals, and managing appointment confirmations and cancellations.
Providing Exceptional Customer Service: Answering patient inquiries with empathy and professionalism, resolving issues, and ensuring a positive and supportive experience for every patient.
QualificationsWhat You'll Bring:
Experience: One year of customer service experience is required; two years preferred. Healthcare or Call Center experience is a significant plus!
Why Join Our Primary Care Clinic in Gig Harbor?
Make a Difference: Contribute to the health and well-being of our community.
Beautiful Location: Enjoy working in the charming waterfront community of Gig Harbor.
Supportive Team: Be part of a close-knit and supportive team of healthcare professionals.
Career Growth: We offer opportunities for professional development and advancement.
Competitive Benefits: We provide a comprehensive benefits package, including medical, dental, vision, and retirement plans.
Pay Range$21.09 - $27.32 /hourWe are an equal opportunity/affirmative action employer.