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Job Details

ID #44420939
Estado Washington
Ciudad Federalway
Tipo de trabajo Contract
Salario Depends on Experience
Fuente Tranzeal, Inc.
Showed 2022-07-28
Fecha 2022-07-11
Fecha tope 2022-09-09
Categoría Etcétera
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Payroll Call Center Representatives

Washington, Federalway

Vacancy caducado!

Job Title: Payroll Call Center Representatives

Location: Federal Way, WA

Duration: Long termThis position will be remote in the beginning of this assignment, then we will be back in office. It’s a temporary placement with the possibility to be permanent.

Duties:

The position requires :To answers phone calls, e-mails, and faxes from teammates and managers in the areas of payroll, timekeeping, general benefits, teammate relations, compensation and People Services questions in a call center environment.
  • Prior call center or customer service experience is Required
  • Listen and communicate clearly, professionally and empathetically
  • Use established procedures, scripts and job aids while navigating multiple computer applications
  • Educate customers on the process
  • Escalate problems or inquiries as needed
  • Maintain quality, accuracy and professionalism in a fast-paced environment
  • Ability to multi-task and adapt to changing environment
The Manager is looking for a candidate that has call center experience (required), preferable payroll and/or HR background. OR has worked with confidential information.Attributes that I am looking for in a candidate are:Critical(strategic) thinker / analyze data Quick learner Adaptable / follow directions Strong communication skills (email etiquette) Team player Detail orientated Solid conflict resolution skillsAbility to prioritize and resolve multiple inquiries Fast-paced environment Ability to multi-task and implement and interpret policiesGood listening skills Ask questions Self-sufficient Problem solver/decision-making Service orientated Strong organizational skills

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