Whatcom Community College invites applications for a 40% Time (16 hours per week), Program Assistant (Class Code 107M) in the Community & Continuing Education (CCE) department. The Program Assistant provides administrative support to the CCE team and customer service to CCE students and instructors. Reporting to the Community & Continuing Education Program Specialist 4, this individual works directly with program staff to provide a positive experience for CCE participants.
Responsibilities
Typical duties include, but are not limited to:
-Providing customer service by phone and email.
-Data entry of participant registrations and class details.
-Assisting instructors with classroom set-up and student check-in for adult classes and summer youth programs.
-Proofreading marketing materials and other documents.
-Clerical support.
Qualifications
Minimum Qualifications:
-High school graduate or equivalent.
-Proficiency in Outlook and Excel.
-Data entry experience.
OR
-Equivalent combination of education and experience.
Preferred Qualifications:
-Database management experience, including data entry, querying, and reporting.
-Excellent communication, organizational, time management, multi-tasking, process development, and problem-solving skills.
-Experience working in a busy office environment with regular interruptions.
-Customer service experience.
Salary:
-This is a 40% time, classified, WFSE (Washington Federation of State Employees) represented position. Salary is Range 37, starting at Step B, $19.06 per hour with periodic increments to $24.10 per hour.
Shift and working conditions:
-Position's work schedule is 16 hours per week Monday-Thursday, 2-6 p.m., switching to a daytime shift during summer, with occasional weekend mornings each quarter.
Benefits
-Accrues 40% of 8 hours per month of sick leave and 40% of 11.33 hours per month vacation leave with periodic vacation accrual increases based on longevity.
Start Date:
-As soon as can be arranged with successful candidate.
Application Due Date:
-Applications due Monday, May 19th, 2025 at 5:00 pm.
How To Apply
A completed application consists of an online application and:
-Cover letter which includes a diversity statement that demonstrates a commitment to pluralism and the ability to support a diverse workplace and educational environment.
-Current resume.
-List of three recent professional references with contact information.
To apply please visit us at:
https://www.whatcom.edu/job-info