Job Details

ID #52904448
Estado Virginia
Ciudad Williamsburg
Fuente Cox-Powell Corporation
Showed 2024-11-17
Fecha 2024-11-17
Fecha tope 2025-01-16
Categoría Etcétera
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HVAC SERVICE COORDINATOR

Virginia, Williamsburg
Aplica ya

HVAC Dispatch/ Invoicing CoordinatorPrimary RoleThis position will provide mainstream support to the Operations of Cox-Powell Corporation by scheduling service calls and assigning work teams. The type of work involved in this position includes specialized support, technical and administrative work involving a high degree of independent judgment and action engaged in a variety of administrative activities. Work involves responsibility for making some independent decisions based upon direction of the Service Manager and knowledge of the company’s operations, policies, and procedures. About Us : Cox-Powell Corporation is one of the largest commercial, mechanical, and electrical contractors in the Hampton Roads region. We proudly serve clients from local small businesses to Fortune 500 companies. For nearly 80 years, our presence is alive across Virginia. We specialize in Mechanical Service, Industrial heating and cooling, Special Projects, and Manufacturing. We provide an extensive benefits package including company paid life insurance along with various health and other benefit options. Essential Duties:

Coordinates and schedules all service work

Professionally interacts with customers and prioritizes scheduling

Efficiently assigns and technicians to tasks, maintains on-call schedule assignments

Ensures all calls are promptly set up and dispatched to technician devices

Ensures calls are updated, completed, and closed daily

Reviews call-summaries and adds inventory

Purchases and schedules equipment and parts as needed

Invoices completed calls

Works in conjunction with Service Manager to resolve service or billing issues

Reviews, approves, and posts technician hours and submits to payroll

Prepares quotes for small repairs

Answers incoming phone calls.

Maintenance Contract set-ups

Requirements:

Exceptional written and verbal communication skills.

Ability to work well both independently and as part of a team.

Detail-oriented with excellent organizational skills.

Proficient with Microsoft Office (Word, Excel).

Experience with ERP accounting software, to include Great Plains/WennSoft software platform is a plus.

Benefits & Perks:

Comprehensive Medical & Dental Plans

401(k) plan with discretionary company match

100% Company paid $50,000 life insurance policy

Option to buy additional life coverage without a physical or questionnaire

Short-Term Disability Option

Legal Resources Insurance Option

AFLAC products; cancer, accident, enhanced hospitalization, critical illness, & enhanced dental

Paid holidays and vacation leave

Employee referral incentives

Pay: $22.00 - $28.00 per hour based on experience

Subject to random and post-accident substance abuse screening

Cox-Powell Corporation is an Equal Opportunity Employer.

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