Tier 1/Tier 2 Help Desk Technician (Lebanon, VA)

Virginia, Southwest VA

Vacancy caducado!

Expected to participate on the end user support environment for all end-user hardware, software and connectivity, as well as project work.

Help run day to day operations of US Help Desk , US Depot and Mobility teams

Provide technical guidance to End User Support teams and members

Expected to be innovative, offer transformative concepts, lead upgrades and initiatives.

Expected to provide timely reporting on all aspects of the environment, and to provide Queue Management, Smart Hands support, and Asset Coordination services at site.

Work directly with the IT Lead “ End User Services to implement growth strategies as well as organizational projects

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