Job Details

ID #15652184
Estado Virginia
Ciudad Richmond
Tipo de trabajo Contract
Salario USD Depends on Experience Depends on Experience
Fuente SmartIMS Inc.
Showed 2021-06-20
Fecha 2021-06-18
Fecha tope 2021-08-17
Categoría Etcétera
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Network Support Engineer

Virginia, Richmond, 23173 Richmond USA

Vacancy caducado!

Candidate will provide technical support (cabling, racking/stacking, initial configuration and ongoing management) of network equipment for a large LAN environment. Support includes Cisco routers/switches, wireless devices, some VoIP, problem determination, network design/engineering, installing and de-installing network gear.The role is “Senior Network Support Engineer” and the ideal candidate will have hands on network routing and switching experience, and hold CCNP credentials or equivalent experience. The engineer needs to have excellent communication skills, be a self-starter who is comfortable working independently in client facing situations, and will typically work onsite at Richmond, VA location M-F, 40 hours per week. The engineer will be asked occasionally to visit other clients sites in the Richmond area. The engineer must have a driver’s license and vehicle to travel to those other locations in and around Richmond. The engineer will also work in an ‘on call’ capacity one week out of every three in support of the network, and will occasionally need to work out of hours for network project implementations.

Services candidate will support:
  • Change Management 2. Problem Management 3. Support Security Compliance/Audits 4. Attend Internal/External customer Meetings 5. Network Consultation 6. Maintain Documents i.e. Network Drawings. 7. Support Architecture Design utilizing Visio Diagrams. 8. Support Wireless Cisco Infrastructure 9. Support VoIP.
  • Make sure candidate understands: On call rotation 24x7Successful background check and drug screening required.Must be able to demonstrate hands on experience providing technical support (installation, configuration and ongoing management) of Cisco LAN equipment in a production environment.Working in a call center or a network operations center does not qualify as experience providing hands on technical support.Must be able to demonstrate involvement in multiple projects where candidate was required to lead the deployment and/or implementation of LAN connectivity.Experience with EIGRP, BGP, OSPF routing protocols. MPLS exposure desired.Cisco CCNA/CCNP certification desired.
    • LAN engineering / LAN infrastructure
    • High degree of expertise in Cisco networking devices, i.e., switches, routers.
    • Limited network device racking and stacking
    • 7x24x365 on call support rotation
    • Change implementation. Changes could be implemented off hours and weekends, depending on the needs of the business
    • Excellent understanding of change management processes
    • Onsite support requirement for the Richmond site
    • Nexus skills desirable, including N1K, N7K, N9K
    • F5 Load Balancer skills desirable
    • Cisco certification(s) are a plus
    • Cisco wireless skills desirable
    • Good customer communication skills required
    • customer focus required
    • Excellent teamwork in a remote support environment
    • Must be a self-starter and able to work independently

    Vacancy caducado!

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