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Resp & Qualifications
COMPANY SUMMARY:CareFirst, Inc., and its affiliated companies, generally referred to as CareFirst BlueCross BlueShield (CareFirst), is the Mid-Atlantic region’s largest private sector health insurer, serving the healthcare needs of 3.5 million members in Maryland, the District of Columbia, and portions of northern Virginia. The Company offers a comprehensive portfolio of products and services to individuals and groups, as well as state and federal government sponsored plans. With a market share almost three times that of the closest competitor, the company commands 45 percent penetration across the region. In July 2018, Brian D. Pieninck assumed the role of President and CEO after serving as the company’s COO of Strategic Business Units and IT Division. Under his leadership, the organization completed an extensive review of its operations and clinical programs, resulting in an expansive 3-year strategy to grow and diversify the company’s core business. Along with a 5-year vision to drive the transformation of the healthcare experience across the continuum of its members, partners, and communities, the company has placed a renewed and intentional focus on fostering a mission-based culture, which drives every decision the company makes. The organization employs over 5,600 full-time employees in Maryland, Northern Virginia, the District of Columbia, and West Virginia. CareFirst has earned multiple workplace awards recognizing its leadership in diversity and inclusion, wellness engagement, and creation of a supportive and equitable work environment for all employees.At CareFirst, you are part of an inspired, collaborative team that is building the healthcare experience we want for our families and our future. Every day, we make a meaningful difference in the communities where we live and work.We practice empathy, seek to understand, invest in inclusion, demand equity and nurture belonging every day for our employees and the communities we serve. We rely on the rich diversity of our employees’ experiences and backgrounds to achieve our mission. Every year we host a Week of Equity and Action where we deepen our investment and commitment to diversity, equity, and inclusion. During this week thousands of employees engage in workshops and volunteerism with the goal of bettering themselves and our community.- Women make up around 70% of CareFirst’s employee population, and over 50% identify as BIPOC (Black, Indigenous, and people of color).
- We have 9 resource groups that connect employees over shared identities (LGBTQ, veteran status, race, etc.) and passions (climate change, healthy living, leadership development).
- Employees are encouraged to give back and volunteer in their communities with their civic engagement hours.
- Lead the strategic direction of the design, development, and implementation of multiple applications. Performs and leads the detail technical design, debugging, coding, code review and testing of new applications as well as enhancements of existing applications. Compile, assess, and report data results from software testing and analysis. Experience building cloud ready applications. Design and implement software application from both a code point of view and a deployment point of view. Demonstrated experience with front-end and back-end programing and integration frameworks and tools. Estimate the effort required to develop, test and deploy software applications
- Learn and fully understand business domains and functions. Participates in collaborative meetings with internal and external stakeholders to coordinate both short and long term activities between business areas. Ensures that product engineering remains consistent with the company’s architectural roadmap and product development strategy while improving the performance of existing software. Articulate the trade-offs, benefits and risks of proposed architecture and design solutions
- Researches, analyzes, and implements best-practice engineering methodologies and processes for products. Provides technical guidance to development teams and oversee the technical aspects of the project. Provide necessary guidance to the teams related to quality engineering (Test Driven Development, Behavior Driven Development, Test automation, performance testing, building quality in from the beginning, and test data management). Develop and implement application on proposed architecture, overseeing issues such as migration. Extend open-source libraries and systems as necessary to meet the needs of the team. Play a crucial role in product scoping and roadmap / architecture discussions. Continually evaluate emerging technologies to identify opportunities, trends, and best.
- Mentors more junior and senior engineers in-person or via code reviews and assists in problem solving. Provide mentorship, administrative oversight, evaluations, and personal development of junior staff. Assist the application/solution architect in the architectural vision and design process. .Assist and triage production issues and propose fixes
- Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives.
- Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution.
- Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project.
- Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers.
- Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation.
- Knowledge of cloud technologies (e.g. Azure, AWS)
- Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.)
- Fundamental knowledge of software engineers’ best practices, agile methodologies, CI/CD pipelines
- Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests
- Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework
- Experience with deploying a global application including deployment and configuration management
- Ensure code quality standards, deployment methodologies and practices
- Knowledge of code deployment architecture and methodology
- Reviewing the work of other developers and providing feedback
- Ability to communicate technical requirements to all levels of expertise.
- Proficient in establishing and maintaining good working relationships.
- Cloud, Cloud Native Experience
- Software Development / Engineering background
- Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives.,
- Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution.,
- Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project.,
- Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers.
- Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation
- Knowledge of cloud technologies (e.g. Azure, AWS)
- Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.)
- Fundamental knowledge of software engineers’ best practices, agile methodologies, CI/CD pipelines
- Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests
- Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework
- Experience with deploying a global application including deployment and configuration management
- Ensure code quality standards, deployment methodologies and practices
- Knowledge of code deployment architecture and methodology
- Reviewing the work of other developers and providing feedback
- Ability to communicate technical requirements to all levels of expertise.
- Proficient in establishing and maintaining good working relationships.
- Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.