Vacancy caducado!
Zachary Piper Solutions is currently seeking entry to mid-level
Cloud Support Technician to support the Virginia Customer in a full-time engagement sitting located in Reston, VA. Must have active Full Scope Polygraph.Qualifications for the Cloud Support Technician:• Basic understanding of Windows/Linux Operating systems• Experience with Active Directory and basic IT troubleshooting• A+ or Security+ certification is highly desired• Strong communication skills and attentiveness to detail• Active FSP clearance required • Must be open to mid or night shiftResponsibilities for the Cloud Support Technician:• Responding to tickets for basic IT troubleshooting issues• Managing accounts and access• Escalating issues when necessary to the sys admins and cyber team• Ensure that customer needs are metCompensation for the Cloud Support Technician includes:• $65k-$80k (based on experience)• Health care, vision, dental, 401K• Paid time off and holidaysKeywords: Help Desk, Service Desk, Remedy, IT support, tech support, deskside, Troubleshooting, process improvement, NRO, NSA, Agency, government, polygraph, military, army, air force, navy, marines, azure, Microsoft, cloud, technician, support, Virginia, Reston, NOVA, DC, Washington DC, Centreville, Ashburn, Chantilly, Gainesville, Haymarket, Manassas, Tysons, Herndon, McLean