Position Summary
This position supports the administrative and operational needs of the department by working closely with other administrative personnel and represents the department in a professional and welcoming manner.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Demonstrates knowledge of the organization’s mission and MFA’s iCare values and incorporates them into the performance of duties.
Facilitates the timely completion of administrative requests
Performs administrative duties to assist in operational efficiency of department, such as filing, labeling, sorting incoming and outgoing mail, printing and checking physician calendars and schedules.
When obtaining documents, verifies patient demographics, financial and insurance information using EMR system.
Maintains cooperative and professional relationships with staff.
Handles stressful situations with little or no supervision; functions as a respectful member of the health care team.
Supports department by working on special projects to assist in operational initiatives as directed by Supervisor and departmental leadership.
Deals professionally and discreetly with sensitive, confidential information concerning hospital affairs, patient health information, meeting minutes, letters and other documents.
Ability to schedule meetings, take notes and track action items and make edits and distribute as necessary.
Demonstrates effective and appropriate communication with physicians, Department Managers, other employees, patients and visitors.
Coordinates and responsive to other duties and tasks with other MFA departments and affiliated groups, such as SAVISTA, Contact Center, Referral Management, Patient Experience, Credentialing, etc.
Qualifications
Education
A high school diploma or equivalent combination of training and experience
Strong knowledge of medical terminology
Experience
A minimum of 2 years of administrative experience in a fast-paced healthcare setting
Proven typing skills of 50 words per minute (wpm) or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)