Service Manager - Aftermarket

Key Responsibilities:Understanding project needs for ongoing parts sales and equipment rehabilitation workDevelop, maintain, and actively update Veolia field service scheduleEffectively communicate with colleagues, contractors, engineers, end users on field related activitiesDrive scheduling activities and ensure project field needs are professionally managedAbility to locate, utilize qualified resources to complete field tasksImplement strategies to grow field service team membersEffectively recruit and utilize Veolia verified contracted servicesOversee operations of field activitiesEnsuring all field related documentation is obtained and added to project filesTraining and mentoring field service team membersBuild and maintain effective communications with existing and new clientsRoutinely perform field service-related activities when other members are unavailableTroubleshoot complex issues that regularly occur and find productive solutionsActively support business development team membersDrive part sales and rehabilitation opportunitiesRegularly perform equipment inspections and rehabilitation scope of workEffectively maintain and manage field service documentation database