RCMI Senior Solution Technical Expert (SSTE)

Blue Iris Tech is seeking a Revenue Cycle Management Integration (RCMI) Senior Solution Technical Expert (SSTE) to support the Defense Health Agency (DHA) Financial Operations Division. The objective of this role is to assist in optimizing revenue cycle performance by identifying improvement opportunities, reducing MHS GENESIS work queue backlog, increasing clinical workload capture, enhancing Third Party Collections (TPC), identifying and mitigating revenue leakage, and strengthening the enterprise’s ability to capture workload and revenue data. This position directly supports Military Treatment Facility (MTF) staff in improving business operations and audit readiness.Key Responsibilities Include, but Are Not Limited To:Serve as a technical expert in the configuration, optimization, and enhancement of MHS GENESIS Revenue Cycle Management (RCM) functionality, including addressing gaps impacting workload and revenue capture.Lead or support the development, implementation, and validation testing of systematic RCM builds within MHS GENESIS.Resolve issues through ticket queuing systems and track resolution progress efficiently.Collaborate with RCM stakeholders across DHA, including within and beyond the J8 Directorate, to implement enhancements, troubleshoot issues, and ensure solution alignment with business requirements.Where applicable, support the development, modification, optimization, and integration of RCM workflows into clinical workflows, with the ability to identify and troubleshoot system errors caused by outdated or incorrectly built processes.Provide training, communication, and change management support to DHA, DHN, and MTF stakeholders to improve end-user adoption, understanding, and performance across Revenue Cycle functions.Leverage MHS business acumen to ensure configuration changes align with operational goals, clinical practices, and audit standards.