Req ID: RQ184033Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: MBI (T2)Job Family: Systems AnalysisSkills:Agile Methodology,Microsoft Office,ServiceNow Platform,Software Development Life Cycle (SDLC)Experience:8 + years of related experienceJob Description:Seize your opportunity to make a personal impact as a ServiceNow Technical Lead supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As a ServiceNow Technical Lead , you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Technical Lead joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.HOW A SERVICENOW TECHNICAL LEAD WILL MAKE AN IMPACT:
Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform for USPS Enterprise Technology Services
Ensure ServiceNow best practices are implemented and recommend out of the box solutions where appropriate
Lead upgrade initiatives and ensure platform currency
Ensure proper documentation of ServiceNow solutions according to standards
Keep up to date on ServiceNow functionality and make recommendations on how new features can be used to enhance business processes
Continuously improve methods and practices to achieve increased quality and value delivery
Analyzes systems and procedures to refine their formulation and converts them to programmable formats
Writes or updates software specifications
Creates logical data models based on functional requirements
Performs quality assurance review of specifications for internal and external delivery
Troubleshoots and provides technical support and solutions to users
Develops analytical tools for use in the design and redesign of systems
Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics
Prepares and updates documentation for new or existing systems
Monitors system effectiveness in satisfying user needs
May provide guidance and work leadership to less-experienced analysts.
Maintains current knowledge of relevant technologies as assigned
Participates in special projects as required
WHAT YOU’LL NEED TO SUCCEED:Education :
Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education, technical certifications or training, or work experience.
Required Experience :
8-12 years' of related professional work experience
5+ years of experience as a ServiceNow Team Lead with a primary focus in knowledge of ServiceNow Architecture and software requirements
Required Skills & Abilities :
Proficient in the following qualifications:
Experience with ServiceNow development with knowledge of code best practices
Knowledge/experience with functional and technical knowledge of ServiceNow platform and architecture
Effective liaison leading technical development teams
Knowledge/experience of SDLC practices
Strong facilitation skills to effectively lead discussions across multiple groups
Oral and written communication skills including presenting to management
Knowledge/experience with Agile Methodologies
Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
Problem/Risk Management
MS Office Suite
Security Clearance Level :
Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.
Location :
100% remote in the U.S.
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career.
Professional growth opportunities including paid education and certifications.
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#GDITCareers #WeAreGDIT #ServiceNow #SDLC #zxc726The likely salary range for this position is $83,096 - $154,211. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.