Vacancy caducado!
Musictoday is looking for Part-Time Customer Service Representatives for our inbound call center. Hours are Monday - Friday 9AM - 2:00PM or 1:30PM - 6:00PM
Job Duties:
Resolve customer inquiries and customer service related issues by providing excellent customer service via phone and written communication
Properly balance customer service concerns with business considerations
Ability to handle high call volume under potentially stressful situation
Customer Order maintenance and resolutions for inquiries that may pertain to placing a sales order, answering customer questions, or providing a resolution to an outstanding issue
Maintain a minimum of 12 contacts per hour and a QA score of 85% based upon periodic monitoring of inbound customer service contacts
Other duties as assigned
Qualifications:
Basic computer skills with an emphasis on Google Doc & Microsoft Office Suite
High school diploma or GED required
Solution-oriented attitude
Two years of Call Center experience preferred;
Ability to sustain long periods of inbound calls and communication with customers
Apply using this link: https://hire.withgoogle.com/public/jobs/musictodaycom/view/PAAAAAAJAADIw50bpFFCNP or www.musictoday.com/careers/
Vacancy caducado!