Vacancy caducado!
Technical Support 1 employees assist users/departments in implementing requests or proposals and in deriving needs assessments. They use knowledge of systems analysis to implement and support technical solutions. They are developing skills and performing assignments that are generally routine in nature and at the task level on a daily or regular basis. They have minimal latitude for unreviewed actions/decisions. They work under immediate supervision, seeking assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. Their interactions are typically with fellow team members, but the incumbent may have interactions with assigned student, faculty, or staff clients.
- Analyze current and proposed departmental/user hardware and software systems; develop and maintain systems for the various constituencies within the unit.
- Review proposals which consist of objectives, scope, and user expectations; gather facts, analyze data, and prepare proposal synopses comparing alternatives in terms of cost, time, and availability of resources.
- Analyze problems on computer applications and systems for students, faculty, and staff; provide technical assistance to departmental user support staff.
- Provide individual and/or group instruction and training to students, faculty, and/or staff on computer technologies.
- Provide technical support for research and development initiatives and for the implementation of new technologies for adoption.
- Write structured programs, as appropriate, using technologically current programming languages to support systems.
- Follow proper procedures related to secure computing, account maintenance and purchasing.
- Maintain accurate documentation to support these efforts.
- In addition to the above job responsibilities, other duties may be assigned.
This position will remain open until filled. This is an Exempt level, benefited position. The University will perform background checks on all new hires prior to employment. For questions about the position or the application process, please contact Daniel Strong, Senior Recruiter at How to Apply:Applications that do not contain all of the required documents will not receive full consideration, please note that multiple documents can be uploaded in the box.Process for External Applicants: Please apply through Workday , and search for ' R0038505' . Complete an application online and attach a cover letter, CV/resume, and contact information for three references (name, email address, telephone number, and address).Process for Internal UVA Applicants: Please apply through your Workday Home page, search "Find Jobs," and search for ' R0038505 .' Complete an application online and attach a cover letter, CV/resume, and contact information for three references (name, email address, telephone number, and address). MINIMUM REQUIREMENTS:Education: Bachelor's degree in Computer Science, MIS, Computer Engineering or related discipline.Experience: None. Relevant experience may be considered in lieu of a degree. Licensure: None.PHYSICAL DEMANDSThis is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.COVID Vaccination Requirement and GuidelinesPlease visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA. The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. The selected candidate will be required to complete a background check at time of offer per University Policy.The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. Vacancy caducado!
