Vacancy caducado!
Responsibilities:
- Lead large IT projects from an IT Infrastructure and Support perspective, including the design and deployment of new IT systems and services
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Manage and forecast budgets
- Manage direct reports
- Ensure change management policies and procedures are followed
- Lead root cause analysis process for critical IT incidents
- Participate in the development and updates of IT infrastructure strategy, architecture, and processes
- Responsible for all Service Desk activities including help desk and user problem resolution.
- Participate in assessing vendors and test strategies for new hardware and software
- Troubleshoot hardware and software issues related to internal IT
- Availability to work night and weekend hours on occasion as required
- 15+ years of career experience in Infrastructure technologies (Network, Data Center, Server Management, Storage, File Sharing, PCs, Mobility, Virtualization, Email, Messaging, Remote Connectivity, Cloud Computing and Integration). 2-5 years of experience working in IT operations
- Minimum of 5 years in a leadership position
- Experience managing a large outsourcing partnership in an IaaS and PaaS model.
- Experience in managing traditional on-premise data centers
- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies in the cloud
- Strong knowledge of Cisco Networking
- Strong knowledge of Office 365 and Azure cloud environments for applications, information (SharePoint) and analytics
- Evaluating and automating the scaling and capacity requirements within Azure environments to tune the landscape and capture savings.
- Ensuring federated access across Active Directory and Azure AD
- Troubleshooting and resolving Azure environment performance issues, connectivity issues, security issues, etc.
- Strong knowledge of supporting virtualized environments (Azure VDI’s a plus)
- Proven track record of driving organizational change, breaking down barriers, critical thinking and driving results.