Microsoft Endpoint Configuration Manager (MECM) Engineer

Req ID: RQ184573Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top SecretPublic Trust/Other Required: NoneJob Family: Systems EngineeringSkills:Linux,Microsoft Windows Environment,Red Hat Enterprise Linux (RHEL),Systems Engineering,VMwareExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Deliver simple solutions to complex problems as a MECM Engineer at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.This is a Hybrid role and selected candidate will primarily provide on-site support at the Pentagon in Arlington, VA along with tele-work a few days a week.How an MECM Engineer will make an impact:Performs secure baseline image creation and development of Windows Desktop OS images (Windows 10, 11) for specific hardware configurations from a common core baseline.Develops physical workstations images and VDI templates.Designs, develops, and evaluates software packages for server and workstation deployments.Develops MECM task sequences for OS upgrades and software package deployments.Troubleshoots OS and software deployment failures.Troubleshoots MECM health issues, including Distribution Points and client remediation.Designs, develops, and administers Group Policy Objects for security compliance and configuration management.Provides escalation support for Tier III/IV issues. Collaborates with customers, stakeholders, vendors, and other support teams for troubleshooting and resolving problems.Manages customer service requests through their lifecycle, from receiving the request through to its closure. Interfaces closely with customers to understand requirements and ensure customer satisfaction.Effective verbal and written communication skills. Must be able to adapt communication style to suit different audiences.Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.Adheres to change management policies and takes the necessary testing/development steps to mitigate risks with changes.Installs new hardware and software making sure that all components (hardware, software, drivers, agents, etc.) interface correctly with each other and the network – to include base software and applications installed on workstations such as antivirus, system monitoring tools, etc.Develops engineering documentation for Implementation Plans, Test Plans, Standard Operating Procedures, Work Instructions, and network diagrams.Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines.What you’ll need to succeed (Required):Bachelor’s Degree and a minimum of 5 years of direct MECM experience required. An additional 4 years of experience may be substituted in lieu of degree.Active Top Secret security clearance required.CompTIA Security + or equivalent IAT Level II DoD 8570 certification required.MECM Server and application administration experience.Windows 10/11 Administration experience.Microsoft Deployment Toolkit experience.Active Directory/GPO administration experience.Experience with Remote Access Technologies – VPN, IPSec, VDI (Citrix/VMware/AWS Workspace/Azure).Experience with Monitoring Tools – SCOM, SolarWinds, etc.Understanding of DoD, DISA cybersecurity requirements.What you’ll need to succeed (Desired):Experience with Dameware, Microsoft 365 Defender, and/or Remedy.Microsoft 365 Certified: Modern Desktop Administrator Associate.Microsoft Certified: Azure Virtual Desktop Specialty.CompTIA A+ Certification.DISA or JSP experience.The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.